Breakfast service was not good. They prefer staff before guest.
Himansu Kumar
Himansu Kumar,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月23日
I had a terrible experience! My hotel room was infested with red ants. I contacted management multiple times to have it corrected but they didn't seem to care. My garbage wasn't picked up and my room wasn't cleaned regularly. I also requested an iron and never received one . Customer service was terrible.
Ratan
Ratan,8 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月19日
This was our first time to Surat so we chose this hotel because of the convenient location and easy access to anywhere in the city. The area is extremely busy, but it didn't stop us from thoroughly enjoying our time here. Our stay was 20 nights, so by the time we left it felt like home. The Kamats restaurant was fantastic and the staff/service was amazing. We highly recommend staying at VITS Hotel - Surat.