Air conditioning around the elevator is not working properly.
Communication is not good enough because the language barrier, but that’s understandable.
Overall is a great place to stay for a few days.
Antonio
10 晚浪漫之旅
10/10
Nice place to stay, nice staff, clean & comfy room
I stayed here ever since first time I found out this property, back then the hot water last 5 mins, but I like the area so I stayed regardless the hot water only last about 5 mins. This time the stay is horrible. People party at 3AM, moldy room (which I don’t really care), hot water that still last only for 5 mins, and the last straw is the F&B Manager William that made me cancel the rest of my stay here. My wife only drink soy milk and I got it for the past couple days I stayed. Today I asked 3 different people and was told that they will check if they have it or not. No one ever gotten back to me until I finished my breakfast and waiting for the drink only to be told that they needed to charge me for it. I asked the same manager for it at the beginning and after asking 3 times only to be told to pay. My wife and I ended up not getting it and they lost customer. They should have told me from the first day so I don’t have to spend my money here for bad experience. What a joke. You keep your soy milk, I ma keep my money from you. Btw thanks for coming to the room and apologized, but that’s too late. You have ruined our experience here.
Mario
1 晚浪漫之旅
10/10
This brand new property are very clean and spacious. The crews are outstanding. Special shoot out to Romi who goes way and beyond on his customer care services!
Definitely will going back to stay on this wonderful property!
Bambang
5 晚家庭旅遊
10/10
eun gi
4 晚旅行
10/10
eun gi
3 晚旅行
8/10
ショッピングモールまでタクシーでいくのは少し不便でしたがホテルはとても良かったです
Kyoichi
28 晚旅行
10/10
Everything was really good so far and comfortable
Antonio
9 晚旅行
10/10
Staying is good, where is especially quite compared with other hotels.
But Surrounding environments including shopping, supermarket are not built or not enough at all.
Byoung Ho
4 晚商務旅行
8/10
Agak debuan dibagian lampu nya cma cukup ok
Rachimi aji
2 晚家庭旅遊
8/10
Roy Hermanus Harm
17 晚旅行
10/10
Great awesome location connecting with the hub shopping center and provide food, play games location, restaurant and supermarket.
There is coffee shop as well rumah kopi very nice.
The breakfast quite good and yummy.
Rachimi
2 晚家庭旅遊
10/10
All was great
Starting from the staff who were ready to help and assist in any enquiring
All was Kind yet professional
Excellent Daily room service
Breakfast was sumptuous,substantial, delicious, abundant and varied