服务态度非常非常非常差!!!令人非常不满意!!冷漠,歧视,态度差得令人惊讶,气愤,非常不好的体验!极度不推荐入住!
The service attitude is very, very, very poor!!! Very unsatisfactory!! Indifference, discrimination, surprisingly poor attitude, a very bad experience! Extremely not recommended!
The hotel is a very nice one, all the staff are very helpful. I was so delighted by the Concierge, who help me to put on the WD-40 (lubricant) on the wheels of my suitcase, so that I can pull my suitcase smoothly for the rest of my journey. I was very impressed by their helpfulness.
I have reserved the room with private onsen, it was a spacious room with beautiful view. The room is tidy and organized. I will definitely come again.