Location is very questionable and you should not walk off the property. Use the grab app as taxis have no idea where this is or how to get there.
Jesse
Jesse,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年8月15日
This place is far from the pictures advertised. The bathrooms are almost unusable. The toilet had poop stains so we know it wasn’t cleaned. The upstairs bathroom had standing water on the entire floor and the downstairs shower barely had any pressure. We couldn’t take showers there. The air conditioning in the big bedroom didn’t work. They charge 500p if you bring food or drinks on the property but they didn’t sell food or offer any drinks we wanted. The back door of the suite didn’t fully close and bugs were able to get in all night. The front door has a glass door and nothing to cover so anyone walking by can look in to see what you are doing. This was the worst place we could have booked.
Jesse
Jesse,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年7月17日
I’ve been trying to reach customer service due to I was trying to cancel it on july14 but unable to get that option. Nobody send me any response on my request on the website. Pls help me I would like to dispute the charges using my rewards since I didn’t use their property and no one reaching out to me . Pls assist me thanks
DONNA
DONNA,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年2月10日
The hotel pictures posted here in expedia is inconsistent with the ones you actually stay at. It is hard to find, taxi drivers don’t know the place and it is located in the slum area. Also the address provided here in expedia is inaccurate. This hotel is not a 13 min walk to the airport at all! The only thing good in this place is the hotel staff. I would not recommend this place!
Glady
Glady,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年1月10日
I would not stay here, unsafe neighbourhood, dirty bathroom, no toilet paper.
Beatriz
Beatriz,1 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2023年9月10日
MaryAnn
MaryAnn,2 晚旅行
Orbitz 真實旅客評語
8/10 非常好
2023年8月1日
Nice resort
We were a big family who stayed there two nights.
We enjoyed and staff were helpful and did not charge us any extra for anything
Only problem was so w taxi drivers couldn't find the place
Andreas Rasmussen L
Andreas Rasmussen L,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2023年1月19日
Ripped off and treated terrible..
Terrible location in loud at night, squatter area in side a prison like compound. Black mold found on pillow., no cable channels, broken shower door went out of track and fell on me (what if it would have been my 11 old child?) Very hard to get transportation unless your willing to pay way over going rate. Definitely not a resort worth what they are charging. False advertising on what the place really is. Asked front desk to call a taxi for us because my phone has poor coverage so far out and they said they could not call for me... How safe is that?
Here is the worst part... We left 2 days early on our 4 day booking. When I kindly and respectfully i asked for the owner who was on site so I could talk about a refund for days not used...., just then a man behind me scurried out and and hid as to not talk to me.. I later found out he was the owner!!
I later called and talked to the front desk and they said their hands are tied on any refund and I would have to talk to Hotel.com. If all rhis sounds appealing, by all means soend your hard earned money on staying here...