When you stay at Hakone Kowakien, you'll be within a 15-minute walk of Hakone Kowakien Yunessun and Hakone Open Air Museum. Guests can indulge in massages, and フォンテンブロー serves breakfast, lunch, and dinner. A lazy river, a bar/lounge, and a sauna are other highlights. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Kowakidani Station is 12 minutes away.
Languages
English, Japanese, Korean
At a glance
Hotel size
150 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Check-out time is 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Onsite parking limited
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service
Traveling with children
Lazy river
Fence around the pool
Lifeguard on site
What to do
Hot springs
Shopping
Access to nearby outdoor pool
Access to nearby indoor pool
Mountain climbing nearby
Hot springs nearby
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Pool umbrellas
Facilities
1 building/tower
Built in 2023
Safe-deposit box at front desk
Garden
Terrace
Seasonal outdoor pool
Arcade/game room
Spa services
Lazy river
Sauna
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Accessibility
Thin carpet in public areas
Hardwood flooring in public areas
Cobblestone flooring in public areas
Room amenities
Be entertained
55-inch flat-screen TV
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight. The temperature in the hot springs is set to 108°F.
Dining
フォンテンブロー - Overlooking the garden, this buffet restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.
Bar 1959 - Onsite bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2500 to 2500 for adults, and JPY 1500 to 2000 for children
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 5:00 PM
The seasonal pool is open from July 12 to August 31
Hot springs access available from 5:00 AM to midnight
Reservations are required for massage services, spa treatments, and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
Hakone Kowakien Hotel
Hakone Hotel Kowakien
Hakone Kowakien Hakone
Hakone Kowakien Hotel Hakone
Frequently asked questions
Does Hakone Kowakien offer free cancellation for a full refund?
Yes, Hakone Kowakien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hakone Kowakien?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 5:00 PM.
Are pets allowed at Hakone Kowakien?
Sorry, pets aren't allowed.
Is parking offered on site at Hakone Kowakien?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Hakone Kowakien?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM. Express check-in is available.
What is there to do at Hakone Kowakien and nearby?
Have fun during the warmer months with activities nearby such as mountain climbing. Additional recreation onsite includes hot springs. Enjoy amenities like a lazy river, a sauna, and an arcade. Hakone Kowakien also has a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hakone Kowakien?
Yes, フォンテンブロー offers garden views.
What's the area around Hakone Kowakien like?
Hakone Kowakien is a short 4-minute walk from Hakone Kowakien Yunessun and 14 minutes' walk from Hakone Open Air Museum.
Hakone Kowakien Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 7, 2024
akiko
akiko, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
Huy
Huy, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 15, 2024
Perfect exept the buffet
Everything was perfect except for the organization of the buffet. The architect made a big mistake there. The aisle between the buffets is far too narrow. Hardly two people can cross each other. This is why there were various incidents. During our four-day stay, at least five things fell to the floor because the guests were bumping into each other. For us, this was an imposition. It's a shame, otherwise everything would have been perfect.
Hans Ulrich
Hans Ulrich, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 2, 2024
Very pretty and organic style hotel on beautiful grounds with wandering paths, koi pond and running brook. The staff was professional. The onsen was clean and the outside baths made for watching the sunset a real treat. Highly recommended! We will be back!
Nancy
Nancy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 14, 2024
Great and very new facility; excellent staffs there.
Yan
Yan, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 13, 2024
MINA
MINA, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 11, 2024
Wynn
Wynn, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Jul 11, 2024
Couldn’t find our reservation and when they finally did, didn’t fix the issue properly so was an ongoing issue.
The door to the room wasn’t sealed properly so let air through and made a whistling noise.
Dianne
Dianne, 1-night family trip
Verified Wotif guest review
8/10 Very Good
Jul 1, 2024
2 family marts nearby
Short walk 5min to Yunnesun
Short walk 3 min to bus stop
Firefly garden at night
Light pollution is slightly lower so star gazing (but no milky way)
Toilet and showers are separated (no bathtub but there's public onsen available)
One pillow each single bed
Extra water chargeable
Additional bath tax at 150yen each
Joslyn Rui Ming
Verified Expedia guest review
10/10 Exceptional
Jun 28, 2024
Amazing dinner and brunch! The onsen was wonderful. The hotel is also walkable to a hot spring resort and to the Open Air museum. Highly recommend!
Brittany
Brittany, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 12, 2024
Amazing visit in hakone, close to everything. The staff was friendly and accommodating.
Elise
Elise, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 6, 2024
Great place for both families and couples
They provide everything a traveler could need including lounging pajamas and slippers. The buffets were great! Also appreciated the shuttle bus to nearby sites.
Theodore
Theodore, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 31, 2024
Very new hotel with a great blend of tradition and modern amenities. Great onsen
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 12, 2024
Very relaxing
Lovely relaxing city. Hotel had a wonderful garden to walk. They offered a complimentary shuttle to the local train station which gave us easy access to the attractions we wanted to explore
Marilyn
Marilyn, 2-night trip
Verified Hotels.com guest review
6/10 Good
Apr 28, 2024
Gabriana
Gabriana, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 24, 2024
Sarah
Sarah, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 24, 2024
Amazing
Sleek, modern and beautiful, yet still accessible for families. Dinner was amazing with many Japanese delicacies, and the breakfast buffet was also wonderful. The private onsen for our family was worth the small fee. Across the street for the main onsen experience put this experience over the top.
Lucian
Lucian, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 20, 2024
Kounthea
Kounthea, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 20, 2024
Excellent
Patricia
Patricia, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 9, 2024
I felt like once you got there you didn't need to leave for anything and the dinner and breakfast Buffett was very well done
Strom
Strom, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 6, 2024
We had a wonderful time at the hotel hakone kwakien, thank you for the great hospitality
RAJA
RAJA, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 6, 2024
Amazing stay
Amazing stay ! The buffet was delicious and there is an onsen for men and another for women where you can relax. The room was clean and spacious. Service was great also.
Samia
Samia, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Apr 1, 2024
We had great service from the manager. He went out of his way to help and advise us.
The hotel gives an immediate feeling of warmth. The garden at the back has a walking course in a wooded setting which is lovely for an early morning and evening stroll.
However the cafeteria is very noisy and there needs to be separation from all the children running around from the rest of us. The food is very varied and suits everyone’s tastes and needs. The spa area with private and public pools is welcoming and enjoyable
adele
adele, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Apr 1, 2024
Good environment and facilities such as meals and onsen
Li Cheung
Li Cheung, 2-night family trip
Verified Expedia guest review
2/10 Poor
Mar 26, 2024
Hello, very bad experience of hotel. Staff people were very rude. They dont really speak english and they dont have any education.
Food is included but always so full that there are no possibilities to enter.
They wont let you take a 200 Yen umbrella nor sell you one even if the sky is falling down. I got all wet and my bags too.