聖高特哈爾酒店 - 蘇黎世

應該沒有人住宿的過程中，一直被敲門打擾總共4次，第一次來問空調是否運轉，隔天早上8點半開始被清潔人員敲門吵醒還擅自開門(才剛睡醒，衣衫不整時，清潔人員已開門)，清潔人員一共打擾我們3次。這是我們旅程的最後一天，希望可以好好休息至退房才離開，但卻一直打擾我們休息。雖然地點很好，但讓人很訝異瑞士的旅店服務品質竟如此糟糕。

The door men were not very friendly. You don’t feel comfortable with their ‘help’. Choice of breakfast is not much. The room is very small with no conditioner. The shampoo and bath is two in one. It’s not good for the hair!

酒店地理位置極佳，非常鄰近購物大街與火車站！ 房間亦非常整潔、舒適！早餐食物選擇雖然不多，但質素很好！

交通四圍都方便，很多餐廳選擇，前台服務員態度好好。

Easy Wi-Fi access. Quick check-in and check-out. The lady of front desk was friendly. Good breakfast. Good location. Large mirrors in the bathroom. However, the bathtub was a Jacuzzi which no longer be used. It's strange that they did not change a proper normal bathtub. Small flies in the bathroom. I guess they came out from the bathtub tub drain. The room was clean but small. Too close to the main road. It was noisy when the trains passed by. The room rate was too expensive.

火車站附件，交通便利。床很舒適。酒店大堂電梯很小。

Location right in front of tram station and near to main train station. Good service. The hotel room was a bit small but comfortable to stay. There was a little bit of stairs to go to some rooms. Overall had a good stay here

The room was very small and in the landing for the maids’ elevator and was very noisy hearing the maids’ chatter in the morning. I would definitely ask for another room.

Overall, a very centrally situated Hotel. I have stayed there, often and on, since 1989. The Breakfast is far better than most Hotels on the Bahnhofstr. However, the choice for guests who do not eat Schinken, is very limited. The Hotel should consider adding cooked meats like Turkey Bacon, Veal / Chicken Sausages, etc. to give a better variety, other than just the Cold Cut meat slices. Toiletry Amenities in the bathroom and Bedroom slippers were not placed and have to be asked for; which is not acceptable in a Hotel of this category. Such basic amenities must be placed, in the room, prior letting out to the guests.

Booked this hotel but storms in London cancelled my flights and hotel won’t give money back even though I couldn’t fly from London to Zurich - shocking customer service.