I booked 3 nights for a single room "with city view and balcony/patio". However, I was given a miserable closet-like space which looks nothing like the pics shown on the website. There's no balcony and patio AT ALL, and "city view" is a mere wallpaper. Also, there is no proper window but a tiny vent high up the wall. Once I opened my luggage case I'd have to jump over it to reach bathroom because the room's just too small. After one night I told the front desk this is totally not what I pay for, but I was told the second day's fully booked and there's nothing they could do, and that I could come over the next morning, but "they couldn't promise anything". I made another try that same night. Finally, someone called the manager and informed me I can change room. On the last night of stay I finally got a bigger room that seems a lot nicer. However, this time the ventilation in toilet is broken, and floor of the shower space is wet. I don't bother to complain anymore. Overall, I totally DO NOT recommend staying in this place. The only good thing about it is it's close to city center.