Our valeted car was scratched when it was returned, but the valet manager didn’t want to admit it, and the hotel manager never showed up and never responded the email. No one cares in the hotel unless charging USD55 valet fee.
FENG
FENG,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年6月19日
RENGWENG
RENGWENG,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月12日
Matthew
Matthew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月12日
Jennifer
Jennifer,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月7日
matthew
matthew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
It was great right from the start with the valet helping from the start. Check in was easy and smooth
Penelope
Penelope,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月5日
Would not return here
I do not understand why guests would have to pay 6 dollars plus tax for a cup of coffee when the rooms offer basically expresso coffee in the room for free. Either offer guests the choice or provide both options!
matthew
matthew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Dana
Dana,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月2日
Theresa
Theresa,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Kelly
Kelly,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月30日
Disappointing and overpriced.
I splurged on a one bedroom suite for a weekend trip to Boston for my 8 year old daughter’s Christmas present.
We arrived to the beautiful lobby to check in and I was told we were in another building across the street. The building had no lobby, no door person, no people (we did not cross paths with any other hotel guests the entire 3 days).
The entire hotel experience was not there, which is what makes hotels so fun, especially for children. There were no bathrobes and slippers, I called down the 2nd night to request them and was sent a robe with a massive hole so I had to call back again. I called the front desk a few times and the phone would just ring without anyone answering. It was an incredibly disappointing hotel experience for our weekend away together and I feel quite upset I spent so much money on this “hotel”. I absolutely would not go back to the Battery Ward hotel.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Norman
Norman,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Rebecca
Rebecca,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月27日
Very nice property
Very nice property. We enjoyed our short stay.
Jeffery
Jeffery,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Jeff
Jeff,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月21日
John
John,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月20日
It was very clean and everyone was very friendly
Courtney
Courtney,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月12日
Jordan
Jordan,3 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月11日
I’ve never been to a hotel where there are guest rooms on the first floor. I walked in to the hotel around 12:15 and saw no one at the front desk. Very interesting and not to secure to be quite honest. Anyone can just walk right in the doors. There are better places in Boston to stay for the price. You also have to check in at the main building and head over to your assigned building. That’s great especially when it’s windy and freezing.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月11日
Perfect location!
The hotel is in a perfect location. We walked all over the North End. We walked to Quincy Market and walked to TD Garden to catch a game. We never once needed an Uber. The hotel itself was very nice. We spent time at the bar too, which was fun. The room was perfect, no major issues. They have the nespresso coffee makers with pods, and the bathroom had a shower and a separate soaking tub. Our only complaint was that the shower heads seemed old and should probably be replaced.
Tonya
Tonya,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
My week at the Battery Wharf Hotel - Boston
This was a great place to stay for my trip to Boston. It was conveniently located close to all of the Freedom Trail sites. The room was huge and everything about it was great.
Raymond
Raymond,8 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月6日
Fine but overpriced
Nice location and spacious room, particularly the bathroom, but showing it's age. Some fixtures and wall paper falling apart. Good location to access the North End and staff was helpful but for the price I'd expect a 5 star facility and service.