The only reasons I couldn’t give a five star review are because of the elevator being out of service and because of the strong chemical smell on our floor and in our room. The chemical smell seemed to be from cleaning chemicals but the smell was overwhelming. The elevator being out of service was an issue because our room was on the top floor and we had a decent amount of luggage to carry.
Patrick
Patrick,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Virginia
Virginia,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
April
April,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 21 日
The comfort was comforting!
Customer service was excellent and my room was clean and I had a good night's rest!
Joseph
Joseph,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Rick
Rick,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 17 日
Try Somewhere Else
The first room we were provided had not been cleaned to the point the bed was not made. The staff were friendly and apologetic. Our next room was extremely humid and smelled damp. Another guest told us they were moved due to mold in their room. The vent in the bathroom didn’t work, the wallpaper was peeling. The room was dark and not well lit. The textured wallpaper was covered in dust. The bed was extremely uncomfortable and very springy and not supportive. The noises from the highway even with our sound machine we brought from home were very loud. The coffee station in the lobby is not sitting on a stand so it was impossible to get coffee without it pouring everywhere. I used to travel all over the country for business and this is one of the most frustrating stays I’ve booked. Despite it’s proximity to Iroquois Amphitheater, I will not be booking here again. For 150 a night, the conditions were unacceptable.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
Christopher
Christopher,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 8 日
Angela
Angela,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
New look
hotel is being renovated, our room had already been done and was very nice. There was still a few areas still being worked on, but will be very nice once finished
William
William,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 6 日
Ashley
Ashley,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 16 日
Good
Abdoul Kader
Abdoul Kader,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
It was good
Anthony
Anthony,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 8 日
They woke us up at 0800 working on the property. The sheets were dirty and we had to get them changed.
Kristy
Kristy,2 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 7 日
Unpleasant smell at 3rd floor after coming out of elevator. Other than that everything was okay.
Anup
Anup,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 5 日
Staff were very polite and it was a good stay
Kumar
Kumar,3 晚好友同遊
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 2 日
Moses
Moses,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 30 日
Srikar
Srikar,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
Cynthia A
Cynthia A,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 27 日
The staff was nice, but needs better things to offer inside of the hotel
Evan
Evan,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
Nice place. Pool was “closed” for maintenance every evening and open during the day when everybody is out doing something but other than that it’s a pretty good place to stay. I’ll be staying again the next time I’m in Louisville.
Michael
Michael,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 21 日
Great stay for a great price. Nice and simple, clean, no complaints.
Tyler
Tyler,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 20 日
Room smelled like raw sewage coming from the bathroom, went to the front desk and was told they had no more rooms to move us. Later that night at about 11 pm, while laying in bed my daughter jumped up and pointed at a bed bug. I grabbed a tissue and brought it down to the front desk. They all the sudden had a room. Checked out the next morning and was met with resistance to refund the 3rd night stay I would NOT be using. While fighting with the desk clerk another guest had also come down to complain about the state of his room. Would NEVER stay here again.
Jennifer
Jennifer,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 19 日
Great little hotel
There was a bad storm the night before that had caused an electrical outage. When we arrived at 5 they were working very hard to make sure that every room was ready to go. The hotel was very clean and property was well maintained. Slightly dated, but it is currently under remodel and looks very nice.
Kimberly
Kimberly,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 18 日
Sherrell
Sherrell,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 17 日
The website didnt say that i had to pay an additional 100 for a damage deposit, i was scared to use anything in fear i wouldn't get the 100 dollars back. The power went out and it was so hot in my hotel i asked about a refund because we couldn't see was hot and they said their was nothing they could do.