Everyone in this hotel are nice and will accomodate concerns anytime of the day. Highly…
The hotel staff here was so helpful they researched tours for our stay at the next hotel…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿使用消毒劑進行清潔；經常接觸的位置會以消毒用品清潔；床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗，且客房的門會在清潔後封閉。
住宿在前一組旅客退房後，將等待至少 72 小時才會接待下一組旅客入住相同的房間。
The linens particularly the comforter didnt smell good.
Kikai, 2 晚家庭旅遊, 2020年01月23日
This the 3rd hotel i have stayed in at legazpi and by far the worst. After checking in and going to my room the key did not work so back down the stairs as no lift then when i got into my room there were no towels. I called housekeeping and after an hour i went back down stairs to reception and eventualy got some only to discover there was no hot water. The safe didnt work so had to have it changed. On the balcony the water came back up through the tiles when you stood on them. I would not stay here again
Leslie, 2 晚旅行, 2019年12月28日
Great people and property, would stay again thank you
1 晚家庭旅遊, 2019年11月30日
great service and friendly people
Sam, 1 晚旅行, 2019年09月14日
Good location to the airport. We reserved 2 beds but when we checked in they said they were unavailable. Also reserved a ride to the airport but the driver never showed up, had to take a trike or miss my flight.
1 晚家庭旅遊, 2019年07月23日
BEWARE! AVOID AT ALL COST! This place is not what it looks like in the picture! Very misleading information! We waited 45 minutes at the airport and no one was picking us up. I had to find a way to get in touch with the hotel. They don't even know where coming, yet the hotel was less than a minute from the airport. The place is old, untidy, and smelled moldy. We booked a family room and was charged as a family room. We were given a standard room with 2 beds. There were no upgrades in these hotel rooms since built. Scaffoldings usage for renovation is just standing in the lobby with no signs of someone working or using it. The swimming pool cannot be found inside the hotel premises as it is not even owned by the hotel. They will tell the guest that the swimming pool is under treatment so the guest will not look for it. The next morning my husband tried to locate the pool as we are supposed to stay for 5 days with our 2 teenage kids. He was told to cross the road and go through a residential area as instructed, yet still no swimming pool to be found. He finally gave up and returned to the hotel as he felt like trespassing in the area. That's when we decided to leave the hotel but cannot be refunded as Expedia charged my credit card way before we arrive. We tried to contact Expedia but no one to be reached. It was a terrible first day of our visit to Legaspi! I lost $835.00 Canadian for nothing! I am not the only victims in this hotel, some guest comes in rage and complaint.
Marilou, 5 晚家庭旅遊, 2019年05月15日
I’ve stayed at this hotel numerous times due to its proximity to the airport. The facilities have not been maintained well through the years. My room had a certain odor which bordered on fragrant and bathroom smell. The reason I stay here is the shuttle to the airport. It should be noted that the first trip to the airport is scheduled at 5:30 AM and may be late. There is no guarantee it will depart as scheduled so a taxi may be necessary. If there is anything that is constant everytime I visit, it is the staff! From security person to concierge, you can count on friendly and helpful staff.
Antone, 1 晚家庭旅遊, 2019年03月15日
Shower door was defective or broken.
2 晚家庭旅遊, 2019年02月23日
Overall, the staff was excellent. However, the room did not have hot water.
Gabriel, 1 晚浪漫之旅, 2019年02月01日
free transport to airport great to stay if you have flight early next day
avel, 1 晚旅行, 2019年01月23日