6/10 不錯哦
2025 年 9 月 22 日
Check in was smooth - except that we were not informed that housekeeping needed to be requested. When we returned to the room, there were 2 bath towels laying on the bed and the dirty ones removed. Nothing else was done to the room. There were housekeepers in the hallway. I told them that there were 2 of us in the room and we needed additional towels. She couldn't understand me and called a manager over. He asked me what I wanted. I told him that the was not cleaned, the beds were not made and the trash was not removed. He asked what it was that I wanted again. I said that I didn't care if the beds weren't made but needed towels and cleaning. I received 2 more towels and he said that the hand towels were in the laundry. He would send some up when they were dry. He did not tell me that we had to request housekeeping. We left the room and expected some housekeeping to occur, but nothing was done. We found out that a request needed to be done each day, on our last day there. We have been staying at the hotel for many years but we probably will not return.
Frances
Frances，3 晚好友同遊
Hotels.com 真實旅客評語
