In the heart of Costera Acapulco, One Acapulco Costera offers a tranquil retreat. Start your day with continental breakfast, stay productive at the 24-hour business center, and unwind by the outdoor pool. With in-room WiFi and a restaurant on site, this eco-certified hotel is perfect for those seeking comfort.
Av. Costera Miguel Aleman No.16, Col. Costa Azul, Acapulco, GRO, 39850
What's nearby
Icacos Beach - 4 min walk
El Rollo Acapulco - 6 min walk
Parque Papagayo - 5 min drive
Condesa Beach - 13 min drive
Papagayo Beach - 18 min drive
Getting around
General Juan N. Alvarez Intl. Airport (ACA) - 21 min drive
Restaurants
Starbucks - 1 min walk
Yoyas Panaderia Restaurante - 3 min walk
Questa Pasta - 4 min walk
McCarthy's Irish Pub - Acapulco - 1 min walk
Suntory - 3 min walk
About this property
One Acapulco Costera
When you stay at One Acapulco Costera, you'll be within a 15-minute drive of La Quebrada Cliffs and Condesa Beach. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant.
Languages
English, Spanish
At a glance
Hotel size
126 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (MXN 100 per night)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
What to do
Beach nearby
Golfing nearby
Services
24-hour front desk
Luggage storage
Facilities
1 building/tower
An outdoor pool
Accessibility
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Grab bar near toilet
Grab bar in shower
Room amenities
Be entertained
55-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Parking
Self parking costs MXN 100 per night
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Costera Hotel
One Acapulco Costera
One Acapulco Costera Hotel
1 Acapulco Costera
One Acapulco Costera Hotel Acapulco
One Costera Hotel
One Costera
One Acapulco Costera Hotel
One Acapulco Costera Acapulco
One Acapulco Costera Hotel Acapulco
Frequently asked questions
Does One Acapulco Costera offer free cancellation for a full refund?
Yes, One Acapulco Costera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at One Acapulco Costera?
Yes, there's an outdoor pool.
Are pets allowed at One Acapulco Costera?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at One Acapulco Costera?
Yes. Self parking costs MXN 100 per night. Electric vehicle charging is available.
What are the check-in and check-out times at One Acapulco Costera?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at One Acapulco Costera and nearby?
One Acapulco Costera has an outdoor pool.
Are there restaurants at or near One Acapulco Costera?
Yes, there's an onsite restaurant, Food Corner.
What's the area around One Acapulco Costera like?
One Acapulco Costera is located near Icacos Beach in Costera Acapulco, a short 14-minute walk from Acapulco Convention Center and 18 minutes' walk from Acapulco Golf Club.
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One Acapulco Costera Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 7, 2024
Excelente todo
ALEJANDRO
ALEJANDRO, 1-night trip
10/10 Exceptional
May 30, 2024
It was great overall! The hotel was nice and also the staff was really helpful
Laura
Laura, 5-night trip
2/10 Poor
Oct 1, 2024
Poor management skills.
Brenda
Brenda, 1-night trip
4/10 Fair
Oct 1, 2024
The management is unprofessional
The first couple of days were ok buffet
Style breakfast. After that food was ration
To one plate per guest. Stayed for 6nights
on Sep302024 when we asked for
Clean sheets manager said is not possible and
And to Take my business somewhere else. Also water was reduced to 2hrs in the morning 2hrs in the evening.
They offered a discount when we said how can you clean a bathroom without water.. very unsanitary way of cleaning.
Felt so bad for ladies working there.
Brenda
Brenda, 1-night trip
2/10 Poor
Mar 27, 2023
it has only one elevator to reception and its very small, days when the hotel is busy its impossible to get to reception
Misael
Misael, 1-night trip
8/10 Very good
Feb 18, 2025
Cynthia
Cynthia, 2-night trip
10/10 Exceptional
Jan 24, 2025
Ricardo
Ricardo, 1-night trip
10/10 Exceptional
Jan 23, 2025
Verified traveler
1-night trip
10/10 Exceptional
Jan 22, 2025
Excelente para viaje de negocios
ALEJANDRO
ALEJANDRO, 1-night trip
10/10 Exceptional
Jan 15, 2025
El hotel y el servicio excelente
ALEJANDRO
ALEJANDRO, 1-night trip
8/10 Very good
Jan 9, 2025
Paula
Paula, 2-night trip
10/10 Exceptional
Jan 7, 2025
HUGO EFRAIN
HUGO EFRAIN, 1-night trip
10/10 Exceptional
Jan 4, 2025
Reynaldo
Reynaldo, 2-night trip
4/10 Fair
Dec 12, 2024
Lava manos tapado
Habitualmente llego cada mes a este hotel pero en esta ocasión el lavabo de la habitación estaba tapado o bien no abre con facilidad el desagüe jamás lo atendieron en recepción pese al reporte en la app nos dan una tarifa y llegando al hotel se cobra una más cara
Gilberto
Gilberto, 1-night trip
8/10 Very good
Dec 2, 2024
Debería haber agua en las habitaciones
No había ni una botella de agua
Rodolfo Otilio
Rodolfo Otilio, 1-night trip
10/10 Exceptional
Nov 30, 2024
ALEJANDRO
ALEJANDRO, 1-night trip
10/10 Exceptional
Nov 17, 2024
Gracias
nora
nora, 1-night trip
10/10 Exceptional
Nov 13, 2024
Mónica
Mónica, 1-night trip
4/10 Fair
Nov 8, 2024
Mi experiencia en este hotel fue bastante decepcionante. Durante mi estancia, se presentaron varios cortes de luz, uno de ellos duró más de 5 horas. Esto provocó que dejara de funcionar el aire acondicionado, no hubiera agua en baños y regaderas, y los elevadores también quedaron fuera de servicio. La situación se volvió realmente incómoda.
Además, la actitud del personal administrativo fue pésima. Parecían demasiado estrictos con los horarios de check-in, check-out y desayuno. Incluso si faltaban solo un par de minutos para el inicio del desayuno, no permitían ni tomar un café. La falta de flexibilidad fue una verdadera incomodidad.
No recomiendo este hotel.
Adriana Leticia
Adriana Leticia, 3-night trip
10/10 Exceptional
Nov 8, 2024
El hotel es muy como y el servicio es excelente
ALEJANDRO
ALEJANDRO, 1-night trip
4/10 Fair
Nov 7, 2024
Habitaciones exageradamente pequeñas, muy ruidosas y trastes sucios en el desayuno.