Really friendly and helpful. Went in night before to say we were checking in next day.
Barbara really nice and said would store luggage on arrival, the room was actually available and given to us at 10.30 am on arrival
Only had one night as had been staying in another hotel in Lucca.
Room was quiet, clean and had everything you needed.
Breakfast was good
Stored luggage until our departure later in day.
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 20 日
Alyssa
Alyssa,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 19 日
Gordon & Joy
Older, but very well maintained hotel in a very old city. Has European charm, with hardwood floors. The beds aren’t particularly comfortable (very stiff). Bicycles are available from the hotel free of charge and is a wonderful way to sightsee the city day or night. I would recommend this hotel if you are with car, but make sure you reserve parking space before arrival.
Gordon
Gordon,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 2 日
Leif
Leif,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 21 日
Hyggelig hotell
Trine
Trine,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 15 日
Blaise
Blaise,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 18 日
Autentisk hotell som nok er over sin storhetstid, men god service og ok frokost. Beliggenheten er ypperlig da det ligger rett innenfor bymuren og er stille og rolig.
Tonje
Tonje,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 11 日
Fint i Luca
Christina
Christina,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 8 日
Very Disappointing
For what was supposed to be a 4 star hotel, it was very disappointing. The first morning when we went to have a shower the water was cold. We contacted reception and they said they would have to check that it was switched on. The internet was problematic. Every time we got back to the room and tried to access the internet we had to go through the login process again. The breakfast offering was good with a large range to choose from but sadly, if you weren't there in the first hour, it was not replenished and as a result the offer became quite small. We stayed in a hotel in Viareggio which ticked every box. This one did not.
Allan
Allan,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 8 日
Accueil attentionné et en français.
Hôtel très bien situé à la fois calme et permettant de visiter le centre de Lucca à pieds.
Compter 15mn à pieds de la gare.
Chambre spacieuse propre meublée à l’ancienne avec grande salle de bains , climatisation un peu faible.
Salon et salle de petit déjeuner avec charme et excellent petit déjeuner.
Au total un hôtel qui vaut ses étoiles avec personnel professionnel et accueillant.
LAURENT
LAURENT,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 3 日
Osanori
Osanori,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 31 日
Derek
Derek,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
Enjoyed our stay here- good location for walking and exploring the town. Very close to entrance of wall walking path. Very friendly & helpful staff.
Jacqueline
Jacqueline,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 7 日
Muy buen hotel!!
maria de los angeles
maria de los angeles,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 28 日
Great hotel with large rooms and very comfortable. It is very walkable and also it is easy for taxis / shuttles to get to since it is not too far into the pedestrian area (still within the old city and very close to lots of shopping and restaurants).
Michael
Michael,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 28 日
No me gustó la decoración del cuarto.
Maria Del Carmen
Maria Del Carmen,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 28 日
Don
Don,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 26 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 26 日
Really enjoyed my stay at the Palace Hotel. I walked the wall around Lucca my first day. Went to the Opera performance, took a guided tour of the town. Plenty of small interesting shops.
Enjoy your travels. Ray.
Raymond
Raymond,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 4 月 15 日
hector
hector,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 10 日
David
David,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 6 日
Staff was warm and friendly. Breakfast was better than expected. Just wish I had brought my own pillow.