Beautiful room, great location. Staff was very friendly and helpful.
Michelle
Michelle,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月31日
William
William,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月31日
Louis
Louis,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Fedan
Fedan,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月29日
A December Getaway
My husband and I decided to visit the Seaport for its December festivities. Upon our arrival to the Renaissance we were dismayed about the recent renovations to the hotel. Upon arriving a concierge tried to have us switch from a King to a double. We booked a double due to our minor child. We were also notified that the jacuzzi was not operational and the pool level was decreased due to a leak. We also were told the ATM was not working. Any monetary transactions had to be done outside of the hotel. As we entered our room, we noticed the toilet seat had urine stains that was cleaned promptly. There was still visible tape on a wall from another guests stay. Also, to be more eco-friendly they no longer give hand soap for the bathroom sink or in its vicinity, it has to be retrieved from the shower. Also, the Capiz Lounge’s hours were wrong for a Saturday breakfast. The staff and their promptness and politeness really made up for this trip. We are hoping these are just issues attributed to the renovation. Unfortunately, we will not be returning.
Carissa
Carissa,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月27日
Greta
Greta,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月26日
Disappointed
I had better expectations for
This hotel. Room was not clean, had to call front desk multiple time for bathroom supplies and took over 2 hrs to receive the items. many times called front desk and there was no response .
真實旅客
5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月12日
Duane
Duane,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月10日
Rodrigo
Rodrigo,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Deborah
Deborah,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
mark
mark,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月17日
Carlos
Carlos,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月2日
Really nice location.
Monciana
Monciana,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月29日
my desire to stay here was the pool. through my searches via expedia.com all my filtering was on the pool. The hotel, knowing, that the pool had issues could have reached out or popped up an interstitial before/after booking.
Otherwise, lovely staff, big room and a hot shower!
Anurag
Anurag,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月28日
Wissam
Wissam,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月28日
Good property in the Seaport area with Dinning options close by
Marcos
Marcos,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年10月28日
It is a ok hotel.
Jesus
Jesus,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月27日
David
David,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月21日
cheryl
cheryl,8 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月17日
jerome
jerome,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月17日
no hand soap, maid did not clean our home and replace towels, coffee and othe