While the location of the hotel is great-walkable to the waterfront, Fell’s Point, shopping and dining options-the staff are the true all-stars. The team at the front desk is exceptional-genuinely friendly, attentive, professional and clearly focused on ensuring their guests have an enjoyable stay. The gentleman at the door was also a gem-we were greeted with a big smile and a helping hand when we arrived, and he had a great rapport with his teammates and other guests. Definitely recommend if you are staying in the Inner Harbor area-great spot and excellent staff!
MARSHA
2 晚旅行
10/10
Jalesha and staff were exceptional, along with the clean facility.
Andrea
2 晚家庭旅遊
10/10
Michele
1 晚旅行
8/10
Big, comfortable, clean room … nice breakfast. Staff was pleasant and friendly. Only thing I missed: a “grab and go” type shop in the lobby— for cold drinks, snacks, etc.
Mary
2 晚好友同遊
8/10
The hotel has an excellent location and offers a very good breakfast. I loved the direct connection to the gym and pool, which made staying active super convenient. That said, the rooms could use some updates. The bathroom has double doors that don’t offer much privacy—I think a standard single door would be a better choice. Some refreshed décor and more comfortable comforters would also enhance the overall experience.
真實旅客
5 晚家庭旅遊
10/10
The staff was very kind and knowledgeable.The room was great and we enjoyed the view. The location is very convenient for local tourists to walk to many inner harbor sites. The Garden Inn is a great place the stay when visiting Baltimore!
Peter
1 晚商務旅行
10/10
Seldon
2 晚旅行
10/10
The front desk staff was helpful and efficient and the gym was amazing!!!
Susan
1 晚家庭旅遊
4/10
all our stuff got infested with ants
Madoussou
1 晚旅行
10/10
Glen
1 晚旅行
10/10
Heladio
1 晚旅行
6/10
I stayed 3 nights and could not get housekeeping to come clean even once. After yelling at front desk got them to come in after 4pm on my last night for a hasty clean.
Briti
3 晚家庭旅遊
4/10
Dylan
2 晚旅行
10/10
Laura
1 晚旅行
10/10
Dianna
1 晚好友同遊
8/10
Kenneth
1 晚商務旅行
10/10
Laura
2 晚家庭旅遊
8/10
真實旅客
1 晚好友同遊
6/10
Typical conference hotel with giod rooms but mediocre restaurant and poor service.
Michelle
5 晚浪漫之旅
10/10
Luciane Naomi
3 晚旅行
10/10
Bryan
3 晚旅行
10/10
Marjorie
1 晚旅行
10/10
Brenda
1 晚家庭旅遊
4/10
The Hilton Garden Inn is a very nice hotel. The rooms were clean and neat. The staff was superb, especially Leticia at the front desk. We arrived 45 minutes before check in. However, at 3 p.m., which is check in time, no rooms were available due to housekeeping issues. Fourty five minutes later our room was ready. When we got to our room, it had two double beds and we reserved a king bed. Leticia quickly helped us with this issue.