The room is smelly
Water leaked to room underneath the air conditioner, which make the carpet nearby wet, and some of my pants and cloth got wet because of this.
The light in the bathroom is flickering
i have been staying this hotel and many times, but this is definitely the worst and probably be the last time!
Ming fung
Ming fung,3 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 11 月 9 日
The front desk staff was very unhelpful with the many disturbances throughout the hotel. I did not feel safe during my stay there.
Valerie
Valerie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 7 日
Good
Mamadou alpha
Mamadou alpha,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 11 月 5 日
Breanna was lovely, she checked me in. Kimberly was amazing! I had an issue with my room and she rectified the situation swiftly and was very kind!
Jadine
Jadine,2 晚商 務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 11 月 1 日
Difficult in egress into the hotel
Valerie
Valerie,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 10 月 31 日
This seems like a hotel that has been forgotten by Hilton. The rooms were lacking, but the breakfasts were terrible. Most of the breakfast wasn't available and when we tried to get the person responsible to restock, she made sure we knew she didn't speak English and blew us off. What they serve for eggs is nearly impossible to stomach. The front staff was mostly very friendly, but one morning the dining area was 62 degrees, according to their thermostat, and the girl at the desk said nothing could be done. This was our second time staying here. We should have known better after the first time. We won't make that mistake again.
William
William,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 26 日
Good location
Jeffrey
Jeffrey,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 24 日
2nd time staying here- great location for a Columbus visit, lots of restaurants around. Affordable, good area and seemed safe- I saw security cameras in the parking lots and it was well lit at night, so I wasn't concerned with car break-ins that other Columbus hotel reviews have noted in recent months.
Also room was quiet, bed was very comfortable, just an enjoyable stay overall. 1 of the 2 elevators wasn't working so it took a little longer to go between floors but wasn't terrible.
Overall I just really like this hotel and it's now my go-to when staying in the area.
Tina
Tina,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 10 月 21 日
Haley
Haley,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 10 月 20 日
I called ahead of time to let them know I was going to be coming around 9:00 pm. That wasn’t a problem since late night was 12:00 am. I got there closer to 9:30 pm and there was plenty of parking. The lady who helped me was very kind and helpful. She asked if the fourth floor was fine and I said yes. The lobby floor needed vacuumed but maybe they didn’t get to there nightly tasks. I got to my room and the door was not shut completely which raised concern. I walked in and looked around for anyone who might be there but no one was there. I pushed the door shut and noticed the door was not plum which was the reason for not shutting properly. The bolt lock was loose and there were scrapes on the door where it may have hit the bolt lock. I managed to get the door shut and locked the door lock. When I turned around the Roman shade was not properly hanging. One of the cords must have been broken so the one side was up and the other side was down. And lastly in the bathroom I noticed a shelving unit on the bathroom floor under the sink. It looked like it needed to be hung up or something. The blowdryer had two settings — low and off.
I did call the front desk and the lady along with the maintenance man came right away. I told them that is what I found and I didn’t want to be charged for these items that were already in place when I got there. She assured me I would not get charged and I’m sure I didn’t get charged for the incidentals.
One of the less favorable stays.