This was a 5 star experience throughout. The resort arranged pickup from our hotel in Belize City which was arranged with a shuttle and driver who was friendly, efficient and very knowledgeable about the area.
We were greeted upon arrival with a welcome drink, and shown to our rooms by a courteous and efficient staff member. The rooms are beautiful, with a comfortable bed, and well appointed bathroom. One of our rooms had an outdoor patio, and the other had an attached screened porch and outdoor patio.
The restaurant and bar are outstanding with excellent drinks and food. One suggestion would be to add more vegetarian entree options to the dining menu. One evening, the chef served me a specially prepared stuffed zucchini entree that was delicious. Breakfast is the best deal here in terms of choices, quantity, taste and price.
The entire property is well maintained and natural, with an organic vegetable garden that is sourced for much of the restaurant food. We didn't use the pool, but it was lovely, with iguanas hanging around!
The hotel to arrange several activities for us, which were reserved with polite and friendly guides. We thoroughly enjoyed the ATM cave tour, and the horse ride to Xunantunich ruins (both highly recommended). The Mayan cooking class at the hotel was wonderful!
The staff are outstanding and really make this a 5 star experience. They knew which activities we had planned and kept us informed of guide arrival, and made sure our breakfast was timely.