Very clean and comfortable. Unfortunately, alll service personnel...front desk, cleaning staff, manager, and head of housekeeping, with the exception of the awesome maintainance operator were rude. They are all black except the maintainance worker who was Hispanic. I felt like it was because I'm white. It was very uncomfortable.
Timothy
Timothy,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 12 日
My daughter celebrated her 16th birthday and I could not have selected a better place to celebrate this momentous occasion. The staff were very polite and welcoming. The palms offer is the best in hospitality.
Star who works at the front desk was very helpful and has a sweet personality.
I am definitely booking reservations to return for another stay.
Mandy
Mandy,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 4 日
Fine for the price
This place is fine if you are using it as a base to explore the island. It is not a place to hang out and relax. My top floor ocean view room was great. The ac worked and the bed was comfortable. But the property is run down from prior hurricanes. But it 1/3 the cost of other properties so you get value.
Daniel
Daniel,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 1 日
Star was fantastic!!!! This is the only reason I’ve given stars. Other than her, negative!!!
Property is in need of major renovations. Restaurant wasn’t open so I can’t comment on that. Water is coming from underneath the tile in room 1. Someone tried to come into our room in the middle of the night. Bugs everywhere. Smell was horrible. Pure disgust. We ended our stay.
Veronica
Veronica,4 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 31 日
Jay Gregory
Jay Gregory,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 22 日
Property scenery was beautiful
Andre
Andre,12 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 21 日
Good experience
Charmaine
Charmaine,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 21 日
Staff was friendly,this property is not ready to open , there was loud drilling above us early in the morning and pool was closed,had to checkout early
Jason
Jason,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 20 日
steve
steve,4 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 20 日
Pretty location but very run down
The property is a great location but it is severely run down. Minimal employees, only one person running the bar and restaurant. Pool had an electric cord in the water running the light which seemed dangerous. It is a shame that such potential hasn’t been kept up
Christian
Christian,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 19 日
Staff are amazing
Christine
Christine,6 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 17 日
It was oksy
Fransheska
Fransheska,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 17 日
Mary Lee
Mary Lee,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 16 日
Disappointed..
The property was in disrepair. We asked for someone to address our concerns..
Are concerns were not fixed and we never heard from anyone telling us why they weren't.
Frank
Frank,11 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 14 日
Yomaris
Yomaris,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 13 日
This was a beach front room. I’d love it. It was very quiet room. Room service was daily. I also love the pool are and the food was very good. The beach was awesome and the personnel very nice and friendly. Some nights there was a DJ with good music. I would definitely return.
Rafael
Rafael,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 12 日
Seguridad y tranquilidad
Miguel Massas
Miguel Massas,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 12 日
The staff was extremely friendly and accommodating. Their hotel is a little dated and the restaurant wasn't always open because of staff shortages but when open the food was excellent. Nice and peaceful as well.
Nicole
Nicole,4 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 12 日
Had a Great Vacation on the beach! Came for amazing views, peace and quiet. That's exactly what we got! Staff was great and accommodating.
Brian
Brian,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 11 日
Everybody was extremely friendly and willing to help. Food was excellent. Definitely recommend.