拉斯帕洛馬斯海灘及高爾夫渡假村 - 佩尼亞斯科港

It was spring break for many, so the population of Teenagers was large. Lots of partying. The way the buildings are situated and the amount of cement invited constant echoing. The whooping on the middle of the night Monday night and the sobbing of a poor woman next door was unnerving. We were impressed by how quickly security responded to an impending fight though. The hot tub was full of people. The free breakfast made us feel sick. On the up side, the condo was clean and enjoyable. The cleaners did a great job. It was well stocked with cookware. Bring your own laundry detergent! Perhaps it would’ve been quieter if it hadn’t been spring break. My family will not be returning though. Not a peaceful place

The check-in experience was quite horrible. We had mostly good service from all of the clientele, but one of the agents was extremely rude. When we politely told the agents at the front desk that there were three problems with the room (bathroom sink didn't drain, no hot water, phone did not work) he proceeded to tell us that we should "try a little switch" to turn on the hot water. Maintenance was called and we went to dinner. When we returned, the sink drained but there was still no hot water and the phone did not work. The phone they said would be dealt with in the morning. The agent seemed to be incredulous about our hot water not working (we checked for the "little switch" by the hot water heater but couldn't see it and didn't want to investigate). He came and claimed to turn on the switch but the hot water still did not come on. Through all of this, he gave us an extremely hard time for having booked through hotels.com, basically intimating they couldn't change our room because we booked through this site. I've had numerous room changes in various countries with hotels.com, so I knew this was not the case. Finally, after our three visits to the front desk, they agreed to change our room, but still made it clear this was an extreme inconvenience to them, even though we were just trying to get a room with hot water. The rest of our stay was uneventful. Again, the other staff at the hotel was very helpful, and even apologetic.

It was nice

We were there through the week so it was quiet. Such a wonderful staff. Very clean and people were always sweeping and making sure things were nice.

This was a great resort! From the time we checked in to the time we left, we received great service. We were very pleased with the condo we were given. It was very clean and beautiful! The location was excellent. The pools and beach were wonderful! Will definitely make another visit to this resort.

Not my first time staying at Las Palomas but it was my first time in Phase II and staying thru the "hotel" portion. Your room is basically an owned condominium that is managed by the development or HOA. We had a 2br, 2ba which was very comfortable and nicely appointed. There were three issues with our stay: 1) The sign on the wall in the kitchen about the wifi was incorrect. We eventually figured it out by looking at the SSID on the router and got connected then. It was a fast connection and seemed very reliable the entire stay. 2) There is no coffee in the room! There is a coffee maker but no coffee or starter kit in the kitchen. Motel 6 has coffee makers in their rooms and they supply the coffee but not Las Palomas? You can wait till 7am then get a small cup of coffee from the restaurant for $2.00. 3) The check out of the pool towels. I left a security deposit upon check in. While at the jacuzzi on the last night, we checked out towels using our wrist bracelets. When we were done, we checked the towels back in. An hour after checking out and leaving the hotel, I received a call from them asking me to return the pool towels! I explained that they were returned the previous night. I had a funny feeling about this because the girl manning the towel stand wrote down my wrist bracelet number and the unit I stayed in. Evidently it never got entered into their computer. I'm still waiting for the deposit to be fully released. Other than that, gorgeous property!

It was good

Fabulous stay! Very relaxing & comfortable.

Nice room and good stay except for the thermostat which didn’t work so no heat available.

This place was excellent. Service was great. The beach view was awesome.