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UrCove by Hyatt Hangzhou Westlake

4.0 star property
Hotel with restaurant, near Hangzhou Jiali Center

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Photo gallery for UrCove by Hyatt Hangzhou Westlake

Exterior
Reception
Reception
Business center
Junior Double Room | Down comforters, free minibar, in-room safe, blackout drapes
Experience the revitalized UrCove by Hyatt Hangzhou Westlake, located near scenic West Lake. Enjoy a morning workout at the 24-hour gym, then savor self-serve breakfast and explore nearby attractions with tour/ticket assistance from multilingual staff. Guests rave about their helpfulness.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Air conditioning
  • Laundry facilities
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • 24-hour fitness center
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Porter/bellhop

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Cable TV service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior King room

Superior King room | Down comforters, free minibar, in-room safe, blackout drapes

Superior King room

Highlights

Air conditioning
Mini-fridge
Dining table
Free minibar items
LCD TV
Renovated in 2022
Down duvet
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room | Down comforters, free minibar, in-room safe, blackout drapes

Junior Double Room

Highlights

Air conditioning
Mini-fridge
Dining table
Free minibar items
LCD TV
Renovated in 2022
Down duvet
Blackout drapes/curtains
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room | Down comforters, free minibar, in-room safe, blackout drapes

Executive Room

Highlights

Air conditioning
Mini-fridge
Dining table
Free minibar items
LCD TV
Renovated in 2022
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin room

Superior Twin room | Down comforters, free minibar, in-room safe, blackout drapes

Superior Twin room

Highlights

Air conditioning
Mini-fridge
Dining table
Free minibar items
LCD TV
Renovated in 2022
Down duvet
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Business Deluxe King Room

Business Deluxe King Room | Living area | 55-inch LCD TV with cable channels, smart speakers

Business Deluxe King Room

Highlights

Air conditioning
Mini-fridge
Dining table
Free minibar items
LCD TV
Renovated in 2022
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Sports facility

Hilton Garden Inn Hangzhou West Lake

  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
9.8 out of 10, Exceptional, 13 reviews
The price is NT$2,022
NT$2,358 total
includes taxes & fees
Apr 6 - Apr 7
Hilton Garden Inn Hangzhou West Lake
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About the neighborhood

Map
No 346, Yan'an Road, Hangzhou, Zhejiang, 310006

What's nearby

  • Wushan Night Market - 6 min walk - 0.5 km
  • West Lake - 11 min walk - 1.0 km
  • Wulin Square - 2 min drive - 1.9 km
  • Hangzhou China Silk Town - 2 min drive - 2.0 km
  • Hangzhou Tower Shopping Mall - 3 min drive - 2.9 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 31 min drive
  • East Railway Station - 8 min drive
  • Hangzhou Station - 8 min drive
  • Hangzhou Railway Station (HZD) - 8 min drive
  • Longxiangqiao Station - 10 min walk
  • Wan’an Bridge Station - 12 min walk
  • Wan'an Bridge Station - 12 min walk

Restaurants

  • ‪五芳斋 - ‬1 min walk
  • ‪悦旺土菜馆 - ‬1 min walk
  • ‪娃哈哈同乐大酒店 - ‬3 min walk
  • ‪杭州市医学情报中心 - ‬1 min walk
  • ‪金碧辉煌餐饮 - ‬4 min walk

About this property

UrCove by Hyatt Hangzhou Westlake

UrCove by Hyatt Hangzhou Westlake offers a great location, putting you within a 15-minute walk of West Lake. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout. Public transportation is just a short walk: Longxiangqiao Station is 10 minutes and Wan’an Bridge Station is 12 minutes.

Languages

Chinese (Mandarin), English
VISIBILITY

At a glance

Hotel size

    • 191 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Offsite parking within 984 ft (CNY 42 per day)

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Self-serve breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 24-hour fitness center
  • Double-glazed windows

Accessibility

  • Tile flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • Smart speaker
  • 55-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Electric kettle
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water
  • Dining table
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Optional extras

  • Self-serve breakfast is offered for an extra charge of approximately CNY 99 for adults and CNY 50 for children

Parking

  • Parking is available nearby and costs CNY 42 per day (984 ft away)

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hangzhou Milan Garden
Hangzhou Milan Garden Hotel
Hangzhou Milan Hotel
Milan Hotel Hangzhou
Milan Garden Hotel
Milan Garden
Hangzhou Milan Garden Hotel
UrCove by Hyatt Hangzhou Westlake Hotel
UrCove by Hyatt Hangzhou Westlake Hangzhou
UrCove by Hyatt Hangzhou Westlake Hotel Hangzhou

Frequently asked questions

Does UrCove by Hyatt Hangzhou Westlake offer free cancellation for a full refund?

Yes, UrCove by Hyatt Hangzhou Westlake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at UrCove by Hyatt Hangzhou Westlake?

Sorry, pets aren't allowed.

What are the check-in and check-out times at UrCove by Hyatt Hangzhou Westlake?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at UrCove by Hyatt Hangzhou Westlake and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near UrCove by Hyatt Hangzhou Westlake?

Yes, there's an onsite restaurant.

What's the area around UrCove by Hyatt Hangzhou Westlake like?

UrCove by Hyatt Hangzhou Westlake is in Shangcheng, a short 10-minute walk from Longxiangqiao Station and 11 minutes' walk from West Lake.

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UrCove by Hyatt Hangzhou Westlake Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Good location
Good value and close to west lake
MING SANG, 3-night trip

8/10 Very good

Great hotel great service .
Derek Khoi, 3-night trip

10/10 Exceptional

Great...no complaints. Staff was very helpful ordering at taxi when it was time to leave and made sure the driver took me to the right place. Thank you to the staff for your help.
Jon, 4-night trip

10/10 Exceptional

Great
Ying Xuan, 3-night trip

10/10 Exceptional

Very accessible and just next to a mall. Lots of dining options. Near the metro too. Room is clean, big and modern. But the bed is rather uncomfortable and firm.
Adelene, 2-night trip

10/10 Exceptional

Good location, next to subway, many food options
QI XIANG, 2-night trip

10/10 Exceptional

room was good and clean! location was great as well! located right beside the metro station and near wulin night market as well. many nice eateries nearby. would definitely stay again!
Amanda, 3-night trip

10/10 Exceptional

Staff is wonderful. Very accommodating . We arrived on a late rainy day and the front desk helped us order ‘ take out ‘. Had 6 days of glorious stay. Thank you very much .
Mei, 2-night trip

10/10 Exceptional

Good location and nice property. Not too sure if the price is competitive though
Josiah, 3-night trip

8/10 Very good

Very convenient location and high CP hotel!
The room is good, but the coffee machine is not easy to use need staff's help. The room soundproofing is poor, can hear the other room people talking in the night!
2-night trip

10/10 Exceptional

Great experience
Jie, 2-night trip

10/10 Exceptional

Thanks a lot for your great service!!!! Will choose the hotel again ❤️
Alejandra, 1-night trip

10/10 Exceptional

Excellent
SUMITRA, 3-night trip

10/10 Exceptional

Great
Steven, 2-night trip

10/10 Exceptional

Two thumbs up
Very high tech hotel
Harry, 4-night trip

10/10 Exceptional

Hotel is very clean. They offered free Peet’s coffee made by barista- each room gets a certain number of tickets based on number of days booked. There are a lot of malls and food options around, all walkable distance. The place is about 5-10 minute walk from Wulin night market and 10 minute walk to west lake.
Yi, 5-night trip

10/10 Exceptional

Metro at the doorstep, huge mall and night market opposite, short walk from West Lake. Hotel has everything for a comfortable stay. If I were to nitpick, thw hotel doesn't have proper drop-off point and the gym consist of only a threadmill and spin bike.
ZHI YAN, 1-night trip

8/10 Very good

Mostly great! Easy location, nice room, staffs are fine! It is a bit noisy if room is facing the big street. But the most annoying thing is I got waken up several time by the noisy robot room service machine, it talks and make noisy as it going by my room as the room next mine kept ordering thing late in the evening.
Wei, 2-night trip

6/10 Good

Disapointed
Booked two rooms that's were supposed to be supior king suites but instead got placed in the standard king suites facing a parking lot and old building. This automatically is a fail but it was a busy weekend and we didn't want to complain. Overall going after the Japanese look and Tech theme with robots for room service. Overall I had to hand was the floors on the first day as my shoes were sticking to something and we have a baby so better safe than sorry. Great location on shopping street close to transit and west Lake. Overall if we had been given the rooms we booked it would have been a 6 but not delivering on your promis a 3.
Gordon, 2-night trip

6/10 Good

Location is great: 30-40min walk to West Lake, 10min walk away from the main shopping district, 30min walk to the cultural centre & Jing Hang Canal, also located right opposite a snazzy mall and above a subway station. Rooms need major upgrade in terms of sound proofing in-between rooms and also from the corridor. Lack of proper drop-off and pick-up point makes it extra challenging when hailing a ride with luggage. Gym and laundry is combined into a glass room, which is well kept and functional though not too appealing. Quality of staff and service is quite mixed, some are knowledgeable and helpful while some have no clue of things - I expect more from Hyatt, even if its a subsidiary brand.
Ka Yan, 3-night trip

10/10 Exceptional

Joseph, 5-night trip

10/10 Exceptional

AI LEE, 2-night trip

8/10 Very good

Xueyuan, 1-night trip

8/10 Very good

Hao-Kang, 3-night trip

6/10 Good

so, 1-night trip