Rude and unpleasant staff avoid this hotel.
This is the kind of hotel that will exploit every little opportunity to take your money.
Perhaps a 5 star due to the location but 2 star staff
Richard H
Richard H,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 1 日
As in case of previous stays, the hotel was immaculate. The only thing that I did not like is that at the reception, they offered me a "much nicer room" than the one booked, at a surcharge of 150 SFr. The room was very dark, and at the end I paid EUR 750 (breakfast not included( for spending a few hours in a black hole. I strongly recommend to check the room first if they make you such an "advantageous offer", or to flatly reject it if it is room no. 170.
Rainer
Rainer,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 29 日
Nickolai
Nickolai,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 3 日
NAMIE
NAMIE,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 8 日
One of my favorite hotels anywhere. Beautiful setting, superb service, fine dining.
Gilad
Gilad,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 6 日
Maravilhos!!
Maravilhoso voltaria com certeza o hotel é impecável e o atendimento nota 10
Ricardo
Ricardo,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 28 日
It is an amazing property and the service is excellent
Javed
Javed,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 10 月 28 日
Corinne
Corinne,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 10 月 14 日
Just the best
Perfetto
Hermann
Hermann,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 10 月 10 日
SUNGSOO
SUNGSOO,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 10 月 8 日
This was one of, if not the nicest hotel we have stayed in. The staff was incredibly helpful. Our room was impeccable with comfortable beds, heated bathroom floor beautiful balcony with view of Lake Geneva. We did not care for the restaurants, but that was our personal choice. If you want a 5 star hotel - stay here, you will not be disappointed.
Kelley R
Kelley R,5 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024 年 9 月 29 日
Wonderful Luxury Hotel but ..........
This is a fabulous high end hotel with wonderful food, great wines, and a beautiful setting. The staff is friendly, charming and efficient. But to ask for US$ 1,230 for a five minute ride to the station and try to persuade guests not to take the US$13 taxi is taking the fleecing of guests too far. A hotel of this standard should offer complimentary rides for their guests to station to make use of the highly efficient Swiss railway. For example, the Victoria Jungfrau Grand Hotel & Spa in Interlaken, does exactly that, offers guests free rides to the Interlaken Ost Swiss Railway station.
Roderick
Roderick,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 9 月 4 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 8 月 20 日
Luxushotel am See
Super schōnes und grosses Zimmer mit Ankleideraum. Obwohl nicht gebucht haben wir ein Zimmer mit Blick auf den See bekommen. Hotel in top Lage mit grossem Garten und tollem Pool. Nachteil viele Sonnenschirme waren kaputt und schwankten hin und her. Service in beiden Restaurants sowie Hausservice könnte verbessert werden