Does Palacio Duhau - Park Hyatt Buenos Aires offer free cancellation for a full refund?

Yes, Palacio Duhau - Park Hyatt Buenos Aires does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Palacio Duhau - Park Hyatt Buenos Aires?

Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Palacio Duhau - Park Hyatt Buenos Aires?

Yes. Valet parking costs USD 28 per day.

Is airport shuttle service offered by Palacio Duhau - Park Hyatt Buenos Aires?

Yes, an airport shuttle is available. The charge is USD 120 per vehicle one-way.

What are the check-in and check-out times at Palacio Duhau - Park Hyatt Buenos Aires?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at Palacio Duhau - Park Hyatt Buenos Aires?

No, this hotel doesn't have a casino, but Puerto Madero Casino (7-min drive) is nearby.

What is there to do at Palacio Duhau - Park Hyatt Buenos Aires and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. Palacio Duhau - Park Hyatt Buenos Aires also has an indoor pool and a sauna, as well as a fitness center and a garden.

Are there restaurants at or near Palacio Duhau - Park Hyatt Buenos Aires?

Yes, there are 3 onsite restaurants, featuring alfresco dining, Argentinean cuisine, and garden views.

What's the area around Palacio Duhau - Park Hyatt Buenos Aires like?

Palacio Duhau - Park Hyatt Buenos Aires is a short 8-minute walk from Recoleta Cemetery and 17 minutes' walk from Florida Street.

Palacio Duhau - Park Hyatt Buenos Aires, Buenos Aires: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Apr 27, 2025

An historic property with well appointed rooms. Perfect location and welcoming staff.

Joel, 1-night trip

10/10 Exceptional

Jan 8, 2025

Gorgeous property, great food and services

james, 1-night trip

10/10 Exceptional

Jan 31, 2025

A little dated for the per room price — but did its job.

John, 2-night trip

2/10 Poor

Jun 19, 2025

Unexpected fees in small print. Horrible business practice. And when you make them notice that I never seen staff that handled this worse than these people. Not sure who train them but should be replaced.

Juan, 1-night trip

10/10 Exceptional

Oct 28, 2023

The best hotel in BA!!!!!

Domenico, 1-night trip

10/10 Exceptional

Jul 9, 2023

nice location

The hotel was beautiful and set in a perfect location in the city. Near great food and shops

john, 7-night trip

10/10 Exceptional

Sep 1, 2023

Beautiful property

Phillis, 3-night trip

10/10 Exceptional

Dec 20, 2023

very nice property

tatiana, 5-night trip

10/10 Exceptional

Jan 3, 2023

Beautiful hotel in central Recoletta. Spacious rooms with all the conveniences. Loved the indoor pool for relaxing before/after exploring. Professional and helpful staff, especially the concierge.

10/10 Exceptional

Aug 14, 2022

Located on a beautiful street in the Ricoletta neighborhood, central to anywhere you want to go. The staff are friendly and helpful and the rooms are very large and spotless.

Cynthia, 7-night trip

10/10 Exceptional

Apr 21, 2024

Beautiful comfort!

Great service! Very nice people!

William, 3-night trip

10/10 Exceptional

Jan 25, 2023

I love this hotel, which has a lovely garden between two buildings.

10/10 Exceptional

Aug 4, 2024

The staff went above and beyond to make us feel welcome and their recommendations were on point. Thank you.

Ilma, 2-night trip

10/10 Exceptional

Dec 15, 2022

4 nights and Buenos Aires

It was wonderful. The Hotel was spectacular. The service was attentive and zealous. A Great stay.

Valerie, 4-night trip

10/10 Exceptional

Dec 16, 2023

The service is superb. Jose from the concierge is excellent

Jose, 1-night trip

10/10 Exceptional

Jul 1, 2023

Amazing service!

PATRICIA, 6-night trip

10/10 Exceptional

Sep 12, 2022

Conditions and attention to details are remarkable

Marcelo, 3-night trip

10/10 Exceptional

Nov 26, 2022

We had an excellent stay. Great property. Nice location. Some staff were excellent and some not so much. Sometimes we waited a long time for service or answers on inquiries. Our expectations when paying these kind of high rates were not met.

Sean, 1-night trip

6/10 Good

Sep 30, 2024

Overall, Palacio Duhau is a beautiful, luxurious place. Their spa is excellent, with a 25-metre pool and great massage therapists. The only downside is the service. The main breakfast restaurant is great, with one hostess serving very quickly, with the right attitude and attention. However, the staff in the Piano Bar are plentiful but disorganised; once we waited 20 minutes for our coffee. The last disappointment was waiting 25 minutes for our bags to be brought from the room after checkout. It really depends on the person if you are cared or ignored in many situations.

MIKHAIL, 4-night trip

6/10 Good

Aug 26, 2024

Hotel was ok. We got wrong information at check in about breakfast not being included in the rate (it was), no information about a room change (when inquired were informed it was due to an upgrade to the palace, but our given room was facing the Main Street and quiete noisy). Elevator was not working properly and we got no down service in one night, when we called reception to ask for water since we did not get it and needed to go down to get it, since it wasn’t brought to our room.

Ana Carolina, 3-night trip

2/10 Poor

Jun 20, 2022

The hotel is good, but overrated. The staff was unprepared and terrible since the check-in (including the General Manager, who was not available to solve a serious problem during my stay). It was a really unpleasant experience. I will never go back.

Pedro, 4-night trip

4/10 Fair

Mar 10, 2023

Check in was later than 3 PM and it took 2 hours for our bags to be brought to our room. This was after several requests.

ANITA, 1-night trip

4/10 Fair

Jul 24, 2023

we stayed there for two full weeks in a suite. first week in the old part and the second in the newer part. the property is stunning and nothing short of gorgeous. that said, this is not a five star situation. some things you will encounter: - no one greets you or helps you with your luggage upon arrival, up and down the stairs (no ramp) as 4-5 men in black suits (called “security”) watch you go up struggling two flights of steps. - no one helps you with the door getting in or out of cars, nor with an umbrella when it’s raining and you are with multiple bags. - the wait staff at all of their dining options is hospitable but with an edge. everything you ask for (one example of a thousand was “do you have black tea?”) is met with a surprised face or a NO. they know and have black tea, but their attitude is to gaslight you as a first response. (“you want a black tea bag?”) - they can’t help you with a reservation, not even with the restaurant down the street, nor with currency exchange - spa: the pool is so pretty! the massages are THE WORST EVER. EVER. - i messaged them through the expedia app about early checkin, hotel pick up, etc and they NEVER responded. - towels are rough, shampoo & soaps are bad quality, toiletries are better on an airplane. - mattress in our bedroom had a sinkhole. - there’s a dog barking 24/7, crying for his life. while you sleep, eat, get the massage, watch a movie, YOU WILL HEAR THIS DOG BARK

Emma, 6-night trip

10/10 Exceptional

Oct 16, 2025

It was a real pleasure.. a GEM in Latam

Aldo, 2-night trip

8/10 Very good

Oct 12, 2025

Viajo com frequência para Buenos Aires e posso afirmar, sem sombra de dúvidas, que este hotel está entre os melhores da cidade. A estrutura é belíssima, os quartos são amplos e confortáveis, e a localização na Recoleta é simplesmente perfeita. No entanto, percebi algumas inconsistências no serviço. A maioria dos funcionários é extremamente ágil, atenciosa e prestativa, mas durante o chá da tarde tive experiências pontuais que destoaram desse padrão — seja por certa rispidez ou mesmo falta de disposição de alguns colaboradores. Foram poucos episódios, é verdade, mas suficientes para causar certo desapontamento. Por se tratar de um hotel com tanto potencial e reputação, acredito que o Park Hyatt deveria estar mais atento a esses pequenos detalhes, que fazem toda a diferença em uma experiência verdadeiramente impecável.

Thiago, 4-night trip

Palacio Duhau - Park Hyatt Buenos Aires

Choose dates to view prices

Photo gallery for Palacio Duhau - Park Hyatt Buenos Aires

Reviews

Popular amenities

Main amenities (12)

For families (6)

Why we love this property

Room options

Check availability for these dates

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds

Highlights

View all photos for Park, Suite, 1 King Bed

Park, Suite, 1 King Bed

Highlights

View all photos for Park, Suite, 1 Bedroom

Park, Suite, 1 Bedroom

Highlights

View all photos for Park, Executive Suite

Park, Executive Suite

Highlights

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Highlights

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Highlights

View all photos for Park Deluxe Suite 1 King Bed

Park Deluxe Suite 1 King Bed

Highlights

View all photos for Room, 1 King Bed, Balcony (Palace)

Room, 1 King Bed, Balcony (Palace)

Highlights

View all photos for Executive Suite (Palace)

Executive Suite (Palace)

Highlights

View all photos for Room, 1 King Bed (Palace)

Room, 1 King Bed (Palace)

Highlights

View all photos for Room, 2 Twin Beds (Palace)

Room, 2 Twin Beds (Palace)

Highlights

View all photos for Suite, 1 Bedroom (Palace)

Suite, 1 Bedroom (Palace)

Highlights

View all photos for Suite, 1 King Bed (Palace)

Suite, 1 King Bed (Palace)

Highlights

Similar properties

Four Seasons Hotel Buenos Aires

Four Seasons Hotel Buenos Aires

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Palacio Duhau - Park Hyatt Buenos Aires

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Pets

Internet

Parking

Transfers

Other information

Property amenities

Food and drink

Traveling with children

What to do

Working away

Services

Facilities

Accessibility

Room amenities