This hotel is under remodeling construction (in February 2025). The elevators were not in service. The room could have been better vacuumed. Bathroom was clean. Had to walk to the main desk and ask for an extra blanket and how to get the TV to work. It did work with a few fuzzy channels. Breakfast was nice. Staff were helpful and pleasant. They called us 2 days before our arrival to ask if we wanted to cancel because of no elevator, but there were not other places available on such short notice. It worked out fine for us because we were on the 3rd floor, able to navigate the stairs and laugh about the circumstance we were in.
Wilma
Wilma,5 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月18日
Just not good
The breakfast and free parking were good. The rest was awful. No elevator and the places you walked through to get to the rooms were places no guest should ever know existed. Mattresses and old furniture stacked to the ceiling, coffee cups littered everywhere. Stairwells full of garbage and discarded ironing boards and luggage racks in a heap. Stairs were half outside and 6 flights of stairs to get to the lobby was exhausting. Not appealing and nothing as advertised. Except breakfast, breakfast was great. Rooms were mediocre with many issues in upkeep.
Kaitlynn
Kaitlynn,2 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025年2月17日
Sheila
Sheila,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月16日
Monique
Monique,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月11日
Baliey
Baliey,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月31日
Robert C
Robert C,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月30日
Open back up when your construction is finished
Where can we begin....Been at a number of Comfort Inn locations and this one was by far, the worst. So many things wrong . . . I'll just list a few below:
- NO ELEVATORS COMBINED WITH FREEZING STAIRWAYS INCONVENIENTLY LOCATED AT THE REAR OF THE PROPERTY.
- LUKE WARM WATER IN THE SHOWER.
- NO ACCESS TO THE EXERCISE ROOM.
- PROMISED A QUEEN-SIZE BED AND GOT A DOUBLE INSTEAD.
- SOME OF THE ELECTRICAL OUTLETS NOT WORKING.
- FAUCIT IN BATHROOM ALMOST IMPOSSIBLE TO TURN ON.
We understand the problems of being under construction but why subject the public to such a miserable stay?
..... The staff was very pleasant under the circumstances and the discount on the return night a week later was also appreciated.
Robert C
Robert C,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月27日
Kristen
Kristen,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月22日
Carolyn
Carolyn,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月24日
The elevators were out. It appears this has been for some time. I was called thr night before to update me. There was construction going on as well. Staff were SUPER. I spent most of ny time out and about, so 2asnt bothered other than the big travel from parking garage to the 3rd floor. Super convenient. Bed was comfy. HVAC dodnt seem to be working for heat. I was fiven an extra comforter so it worked out.
Phillip
Phillip,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年12月22日
Not quite ready for prime time
We were warned about the elevators not working ahead of time. The hotel is being renovated. What we were not not warned of is that breakfast was not on. We got a grab and go bag and coffee, juice and oatmeal were also available. It will be nice when it’s finished.
Gary
Gary,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月20日
The elevator was out but they did give me the opportunity to withdraw my reservation, so that’s my choice. The rooms could use improvement. The bathroom counter was missing. It appeared that it was there at some point.. but not anymore.
Gilbert
Gilbert,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年12月15日
There’s not a pool, breakfast was not what it says on the website. The appliance in the room were broken the elevators were also not working not a great place to stay.
Eduardo
Eduardo,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年12月8日
Eva
Eva,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年12月8日
Freezing cold heater is not heating
Construction going on
Toilet is not working
Breakfast is brown bag
Bayasgalan
Bayasgalan,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年12月6日
Dissapointed
the staff were great. the hotel not so much. Old and tired, with elevator out of service. The room was average. the common areas much below average.
PAUL
PAUL,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月29日
No elevator, no running water, no WiFi. Toilet leaks after every use, the sanitation of the building was terrible, holes in carpet. Not worth staying
Megan
Megan,3 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年11月28日
I am not sure what happened as I've stayed here before. Elevator was out and it was too late for me to book elsewhere so I stayed and lugged bags three floors with recent hand surgery. My rooms heat didn't work so I had to get moved. No ice for the water, vending machines were out so I had to drink warm tap water. I've had better days. Staff was very nice .
Shannon
Shannon,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年11月27日
No elevator; stairwells filthy, dirty common areas
Brooke
Brooke,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月25日
Katelyn
Katelyn,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月25日
Over priced for having no elevator or signage on how to exit. Everyone was lost. Night crew was rude and unhelpful.
Mandie
Mandie,1 晚好友同遊
Expedia 真實旅客評語
4/10 一般般
2024年11月23日
The elevator was not working. The sheets on the bed had hair on them. There was no warm water for showers. Had to call maintainance due to no lights working.
BreAnne
BreAnne,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年11月23日
Attending Tacoma Dome Event
Broken elevators, parking not super convenient, beds uncomfortable. Only plus is proximity to Tacoma Dome for event.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月23日
Convenient being RIGHT next to the dome but hotel & rooms were outdated and not super clean. Elevator didn't work & horriblr signage for where to find the stairs. Overpriced for what you get. DO NOT go to the Chevron right down the street, very unsafe environment.