The employees were lovely. We had complimentary breakfast but it wasn’t clear exactly…
It has a great view and nice pool facilities. Wait staff provided excellent service and…
住宿表示有確實遵守重新開放旅遊的國家指導原則 (墨西哥)和Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
Spa 設施每日開放。17 歲以下房客禁止進入 SPA 池。
早餐成人費用約為MXN539 至MXN600之間，兒童約為MXN250 至MXN299之間
機場接送的費用為每人 MXN400 (單程)
4 至 11 歲兒童的機場接送費用為MXN400
客房提供無線上網，費用為每天 MXN500 (限 2 部裝置，價格可能會變動)
17 歲以下房客禁止進入 SPA 池。
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿在前一組旅客退房後，將等待至少 24 小時才會接待下一組旅客入住相同的房間，且旅客可以從建築外經由獨立走廊直接進入客房。
住宿確認有遵守Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。
如需接送服務，旅客必須在抵達前 72 小時聯絡飯店，飯店電話號碼在您的訂房確認單中。
美國春假期間押金：18 歲 以下房客在3 月 01 日 - 3 月 31 日期間入住，需付 MXN280.00/每次住宿
This was a spur of the moment trip when our other plans cancelled so I had very little time to research the area or hotel. Very pleasantly surprised at the most amazing service throughout the hotel. Very clean too! Pools are great! Could use some outside updates (paint). There could also be more variety of music tracks by the pool. Tracks replay too frequently. Overall a fabulous stay. Made some new friends too. Everyone was having a great time!
Janelle, 7 晚旅行, 2020年11月07日
The hotel had great Covid precautions. It was clean. The staff was friendly, their customer service was on point. The bed was comfortable. The view from the hotel was beautiful.
Yazmin, 3 晚家庭旅遊, 2020年10月25日
This is a beautiful property! The room was a suite complete with kitchenette. There is a store on site for food, toiletries adult beverages ,etc. Didn't like the salespeople that were EVERYWHERE!! They wanted to sell timeshare "opportunities" After we checked in they took us and sat us down to show us where we could find the restaurants , trolley etc. From there it quickly went downhill with a hard sell on coming to a hour and one half presentation. They charged $20 as a deposit which you could get back when you attended the presentation. I paid the $20 but decided to skip the hard sell presentation and enjoy the beach and other amenities.
Flyfamily, 2 晚浪漫之旅, 2020年06月20日
Nice location, rooms are modern, good pool, good selection of food
Bob, 5 晚家庭旅遊, 2020年02月24日
I like this hotel, but only thing I don’t like the elevator,always stocked,than we have to step all the way to 6th floor, that make me unhappy.
Yanminwang, 4 晚家庭旅遊, 2020年02月16日
Upgraded to a pent house, it was huge with beautiful views/patio but very old/dated, not worth the money.
Yelena, 7 晚家庭旅遊, 2020年02月15日
I could not believe that this resort still charges for internet services. When I questioned the charges they gave me attitude because I wasn't a "member". When I arrived I had to meet with a greeter that told we she had a welcome package for me. She offered me a VIP card that would give me discounts at local stores and restaurants and then took it away when I refused to sit through presentations for timeshares and other hotel properties I had absolutely no interest in. She actually became nasty. It was quite the welcome package.
7 晚浪漫之旅, 2019年12月26日
Having access to three different properties was nice (villa del palmer and estancia), along with direct access to the beach. This property was on quieter side and most of the activities were in the palmer property. Wish they had developed around the property as much they did on the property. Most of the staff was friendly - especially the staff at their restaurant el patreon (Joaquin, samuel, cain, benito, gloria, yusef, ricardo, maria and flavio).
Mishra, 11 晚家庭旅遊, 2019年12月11日
Nice property with great warm pool and beach access. Great for kids. We had the one-bedroom villa which is great. Good kitchen, 2 bathrooms, washer/dryer and a nice terrace. Good selection of restaurants, food was nice. We had the all-inclusive package which was a great deal. Just the signing-off the check process is cumbersome, especially in the breakfast restaurant. We will definitely come back.
6 晚家庭旅遊, 2019年11月22日
I loved how friendly the staff was. No master what you asked for(towels, more butter, another serving) it was no problem. We also went to the sister resort and found that staff not at all friendly. Very rude at times And ust short. It took more effort to get them to do anything.
5 晚好友同遊, 2019年10月09日