If you stay here, you must get the all inclusive. The food is really good and all you can eat buffet. The rooms alone are not worth this being a 4 star hotel. They are seriously outdated and not that comfortable. We stayed in a sea view room and one night as we were sleeping, I heard a strange noise as if someone turned on the shower. I rushed to the bathroom and I see one of the valves below the sink spewing water and spewing water fast. I tried to close it but there was no way. I quickly woke my girlfriend up and told her to pack when all of a sudden the other valve burst and now double trouble. I called the front desk panicking and they didn’t seem to understand the. I felt like all of our things were going to get wet because the entire bathroom floor was now below water and the water was seeping into the room. I felt like I was on the sinking titanic! The water rushed into the hallway and when the guy finally came up to shut off the water, water had spilled into the hallway and covered a 10 foot area. Looking at the neighbors across from us, I couldn’t help but feel how their entire room would’ve been filled with water too as I saw the water line just an couple inches shy of their door. I asked to be moved but the night staff seemed very unhelpful and they didn’t really care it was midnight and we had things to do early in the AM and had a long day and were tired. Didn’t offer any discount or compensation, just a basket of fruit. Bad management or inexperienced or both.
