Amazing small hotel in perfect location. Food is great and most of the staff were very plesant. We had a lovely romantic weekend.
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月31日
Simon
Simon,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月26日
Carly
Carly,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月25日
Good value and cosy room. Spa was closed, which was not shown on hotels.com booking.
Service at breakfast was poor.
Caroline
Caroline,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月25日
Kaye
Kaye,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月14日
Jamie
Jamie,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月13日
walter
walter,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月12日
Weekend away
Comfortable nights sleep, the food was excellent, high quality ingredients and cooked beautifully. Only 2 things that where bit of issue was £10 a day parking at hotel, which was extra think for the money you pay to stay, it should be included. The hotel spa wasn’t working due to refurbishment but didn’t know about it until we arrived .
Graham
Graham,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月12日
Disappointing Stay.
Whilst the hotel itself is nice. We weren't made to feel welcome on arrival the receptionist clearly didnt want to be there and put a sour note on our stay. The customer service as a whole was lacking. The bathroom wasn't maintained and felt unclean. Overall it is a shame as a nice location and could be brilliant however we wouldn't return.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
Sarah
Sarah,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Simon
Simon,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Rothay and away …..
this is our 4th stay at Rothay and it remains one of our favourites in the lakes. in winter it’s great to cosy up after a long walk in the garden spa, and the rooms and ambience is really comfortable without any pretentious swagger for which some of the other hotels in the area would charge you £100 per night more. breakfast is good quality and staff are friendly and efficient
Roger
Roger,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月12日
Nick
Nick,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Lewis
Lewis,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月3日
We were upgraded to a better room so that was really nice. Room up on 2nd floor and without a lift just as well we could carry our own luggage. Room very comfortable, although we noticed that the bathroom radiator didn't work. Shower excellent. All very clean with nice tea/coffee making facilities.
Breakfast very good with a good variety of choices. We ate in the restaurant in the evening once. Food nicely prepared and served well.
Our biggest gripe is having to pay to park in the hotel car park. This is the first time we've encountered this and were very surprised by this. Additionally they charge Service Charge on every drink or meal. It didn't matter to us, but we overheard a few complaints about this.
Alison
Alison,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Miss
Miss,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
DARREN
DARREN,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月17日
Malcolm
Malcolm,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月14日
Judy
Judy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Derek
Derek,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月9日
michael
michael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月9日
Susan
Susan,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年11月8日
On first impression, we started off not great as there was a mixup. If you bring a dog you MUST book a dog friendly room - not just let them know a few days before as they won’t let you bring your dog if a dog-friendly room isn’t free.
They were willing to discuss which I appreciated but I still couldn’t bring my dog.
The room I got, was the one above the kitchen, which meant between 8pm and 11pm I smelled cigarette smoke from staff and heard conversation outside. We reported this to manager and his first comment was to speak with staff. It didn’t work as it happened again the second night. My husband went downstairs to tell reception again and it finally stopped and didn’t continue the last day we were there. They offered a complimentary drink in our room, which was kind and thoughtful.
So all in all - I appreciated the responsiveness after our pushing, but I think the staff need some training on courtesies regarding noise and smoke given the kitchen is below one guest room.
Otherwise the amenities were very nice. Last comment. Go for the full English at breakfast for a substantive meal, otherwise the portions strangely give you ‘military rations’ vibes (I.e. bland handful of green peas atop dry toast with poached eggs - strange item?). Anyway - all in all favorite was the spa facilities and the location in Grasmere. Thanks for a pretty much pleasant experience.