The towel is not clean and pale yellow in colour. The safety door lock is out of order. The receptionist doesn’t give me a receipt for cash deposit. The breakfast is not good, the food seems not fresh. The hotel is too old and it doesn’t worth that price.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2018 年 5 月 15 日
4 minutes walking to Greenlane train station, has train to the downtown city centre. free wifi in lobby, no free wifi in the room unless you become their member (application is free), breakfast is ok. not much restaurant nearby, need walk 5 to 10 minutes to reach Macdonald/cafe/vietnameses restaurant
Fong Tat
Fong Tat,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2015 年 1 月 14 日
前台服务很好
酒店工作人员很敬业,服务不错。
真實旅客
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
Great place
Always great staying at the Novotel. Stayed here 6 or 7 times in the last 2 years. Very friendly helpful staff, great food, clean comfortable rooms. Will be back.
Oceane
Oceane,3 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 20 日
Scott Randall
Scott Randall,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 6 日
Delphine
Delphine,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 27 日
Not enough instruction on how to turn on the TV and access the Wifi. Had to walk back down to reception to ask. No coffee making facilities.
Carolyn
Carolyn,1 晚商務旅行
Wotif 真實旅客評語
6/10 不錯哦
2025 年 5 月 20 日
Most things were great - but there was one thing that I really can't stand!!! I was booked for 2 nights, after the first night I had breakfast at the hotel but was locked out from the lift and getting back to my room - the swipe card just didn't work. The reception could not offer any explanation as to why this happened, but simply reactivated the card as if this was normal practice. I've had this several times - even in other hotels, and it is so annoying - STOP DOING THIS NONSENSE - I know this is NOT an accident!
Alex
Alex,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 14 日
Great that the checkout out was 11am gave me time to deal with the appointments l had arranged.
Peter
Peter,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 11 日
friendly, helpful staff and close to everything - many thanks
Greg
Greg,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 8 日
Very friendly and helpful staff
Mike
Mike,9 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 7 日
All good
jeffrey
jeffrey,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 27 日
Great central part of Akld
Nice efficient staff
Good food and bar
Roberta
Roberta,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 27 日
Check in staff were friendly and efficient. Room was great, food was fantastic. Will stay again
Megan
Megan,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 22 日
Nice corporate hotel. Parking was a little challenging as there was none when we got in late from our event. In saying that, the public parking over the byway was cheaper than what the hotel charged to park in their area
Alister
Alister,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 4 月 10 日
It was disappointing that the Restaurant, Bar and even Room Services closed at 10pm.
Twice during our stay we wanted to meet up with family for a wine or coffee and we could not as everything was closed.
Patricia B
Patricia B,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 6 日
.
Allan
Allan,1 晚浪漫之旅
Wotif 真實旅客評語
8/10 非常好
2025 年 4 月 1 日
Very Handy location
Daniel
Daniel,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 30 日
Staff friendly and helpful. Restaurant assisted with food allergy request for the kids.
Room needs some love, hook missing on the back of the bathroom door.
Great location, easy access in and out. Will be back