Great friendly staff super clean hotel good parking
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月17日
Breakfast was excellent, & hot!
Their restaurant menu is very Basic, & as for the room it was cold evan though their was air-con it was set on a certain temperature as you couldn’t put it up,, to warm the room
Kanta
Kanta,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月12日
Won’t be back to this cold cutting corners hotel.
Our room heating system was not working, there was a tiny oil filled radiator instead! It was -4° outside! I ask at reception to get a resolution!
Response hotel has 160 rooms, 99 occupied.
Based on our booking the room we booked was the one we’d been allocated. It was a standard double.
The room the event we were attending was also very cold.
The bar offer was also poor, 10% white wine, no port poor beer!
Mary
Mary,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月7日
Raymond
Raymond,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
Vincent
Vincent,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Giacomo
Giacomo,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Vincent
Vincent,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月27日
Vincent
Vincent,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
Shahzad
Shahzad,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
Thomas
Thomas,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月25日
Vitarosa
Vitarosa,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月25日
Very nice - decent, clean and comfortable
Excellent for a short break, includes a decent spa and swimming pool. Convenient location to central and surrounding areas of Birmingham. All very good, changing room needs a refurbishment.
Javed
Javed,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
John
John,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月23日
One night stay
World class facilities and professional staff.
Blessing
Blessing,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月21日
Good stay
Lovely hotel, warm and welcoming, great restaurant, good sized rooms, clean bathrooms.
No sanitary bags in bathroom or bin liners in bins.
Error message in heating due to storm damage but the hotel didn’t advise me of this. I rang to see if it could be looked at and they said they were waiting for parts but would bring a heater… which they did not.
Deb
Deb,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月16日
Business trip
One night stay for business. Staff were welcoming, room was warm and clean and the food in the restaurant was very good.
Paul
Paul,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月15日
Graham
Graham,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Vincent
Vincent,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月13日
Glyn
Glyn,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Very good value for money
We visited only for one night but we were warm and comfortable in a very clean twin room. Nothing fancy about it, just good value for money. We did not visit the restaurant but were told the breakfast was £12/head which sounded reasonable. There is a £7 charge for car-parking which we were not aware of before arriving so we asked staff to make this information more visible when booking.