This is the most terrible and disgusting hotel I’ve ever been to and I thank God I never slept there for even for a minute with my family after booking for 3 nights.The lift in there is not working so imagine if your bags are heavy you will have to carry them by yourself by using stairs to your room, bird poo everywhere, spider webs everywhere, mouldy bathrooms, No proper ventilation, Stuffy rooms, no air condition and they cannot provide a basic fan in this hot weather, if you need air you have to open the balcony door so imagine the amount of flies that will come in and I’m sure they will not provide heaters during winter. Due to the condition of the place hotel.com and Buckatree have put this dodgy policy in the booking which is “no refund after paying for the booking”. They’ve posted nice pictures just to deceive people in booking the place and this is a scam, hotel.com is aware of the condition of the place and they a part of this. “Imagine paying for an expensive shoe online and being delivered a slipper”that is what you get when you book Buckatree. I saw people check in and check out right after seeing the rooms so imagine the number of people they’ve deceived in paying up and not getting a refund.I requested for a refund but hotel.com and buckatree refused to give me back my money and they both kept lying and tossing me around. I will not advise anyone to waste a Penny in booking this place and this hotel does not deserve even a 1 star 😡