Stayed for 4 nights, booked independently, and very good value as it includes buffet breakfast and dinner. The food is amazing. We are vegetarian/vegan and the hotel has dishes clearly labelled. The hotel itself is very clean and luxurious, and our room was comfortable and spacious. The gardens are immaculately kept. Service is excellent from all the staff. We used the indoor pool before breakfast as it was very quiet, the outdoor pool was too cold at this time of year. The hotel has a pleasant beach but due to the weather we were unable to use it. To get to Sousse we used Bolt which cost 12 or 13 dinar. We walked to the port area which took around 25 minutes partly along the quiet cycle lane along the road. This hotel is used by travel companies so even off season it is busy. Getting a seat in the restaurant sometimes was tricky, and once you have a table it's best if someone stays at it as someone tried to take our table even though we had left personal items on the chairs; we witnessed this happening with other guests. Although the bed was comfortable we both found the pillows to be lumpy and gave us neckache, they definitely need renewed.
Generally though we had a great time here and highly recommend this hotel. There is evening entertainment which changes daily plus lots of afternoon activities like yoga and archery.