Lovely hotel, staff extremely friendly. Room was nice but was incredibly hot lacked any fan or air con. Another disappointment was the noise, there was prom night happening at the hotel and it was very busy, we were situated at the front of the hotel and it was noisy. Wish they had warned us when we booked as we probably would have changed to another night because the noise was too be expected but extremely frustrating when you can’t get to sleep!
真實旅客
1 晚旅行
10/10
Daniel
1 晚商務旅行
8/10
Jonathan
1 晚好友同遊
10/10
Ellie
2 晚商務旅行
10/10
Booked a standard double, the room was large, clean and well equipped. Bathroom was modern with a powerful shower. Staff were friendly and service was quick.
James
1 晚商務旅行
8/10
Domonic
1 晚旅行
8/10
Great overnight stay. very friendly and helpful staff.
Marie
1 晚旅行
8/10
Booked for 2 nights; first room 127 - very nice and roomy n first night. Moved to room 209 on second night - much too cramped in that room. Disappointing stay because of that.
Keith
1 晚旅行
6/10
Ian
1 晚旅行
10/10
Great location and beauty hotel
nikki
1 晚好友同遊
8/10
Suzan
3 晚旅行
10/10
Stefan
1 晚旅行
6/10
Not impressed about a ‘room service fee’ (which was in the hotel handbook), as well as a room service charge’, (which was not!). They both amounted to almost a quarter of the bill! Outrageous.
The fire door on the second floor, near the stairs, which has a step underneath it, is IMHO as a H&S professional, very dangerous! Better signage and perhaps hazard tape on the floor should be installed, to manage this hazard more effectively!
Deufryn
1 晚家庭旅遊
10/10
A trip with the kids , honestly in the round this hotel visit was the best ive had ! and I travel a lot .
The staff...all of them in all areas, room quality and hotel decoration and facilities were 10/10 really .
Nicholas
1 晚旅行
10/10
I was blown away by the excellent service, an amazing stay with so much attention to detail. Couldn't fault it in any way. All the staff are so helpful and friendly. Can't do enough to make your stay so special. The best hotel I've stayed at in a long time. Sometimes the bathrooms let the rooms down but not this one! The pianoist at the baby grand at dinner every night - perfect! Such a relaxing enjoyable experience. Will be back.
Janet
1 晚好友同遊
8/10
Michael
1 晚家庭旅遊
8/10
真實旅客
2 晚商務旅行
10/10
Good stay
Kelly
1 晚旅行
10/10
We stayed here for night in room 104, excellent location for the spa and all the facilities this beautiful had to offer. All Staff were great. The receptionists on our arrival were fabulous. The breakfast staff on the Sunday Morning worked really hard and were always making sure everything was topped up and fresh. Excellent 1 night stay. Would definitely stay here again.