my experience, this hotel didn’t quite live up to the glowing reviews I’d read beforehand.
We were first given an accessible room, which I’d rate as 3-star at best. It wasn’t clean, and after raising concerns, we were moved to another room. The second room was a slight improvement — maybe 3.5 stars — but still far from what I’d expect from a Junior Suite.
At check-in, we were offered an “upgrade” for €60 per night, which didn’t sit right with me, especially as we’d already booked a Junior Suite. To add to this, I was charged €20 per night for my 2.5-year-old daughter — apparently because I only listed two people in the booking. I didn’t expect to need to add her, as she still sleeps in a cot at home and doesn’t require a bed. You’d assume a suite would have enough space for a toddler without extra charges.
I was told cots are free, but we were still charged €20, which just confirmed my feeling that this hotel is focused on upselling and adding hidden extras wherever possible.
I had really looked forward to a relaxing few days with my family in a suite — something more spacious and with a touch of luxury. Unfortunately, that just wasn’t the reality. I’ve stayed in budget hotels that were cleaner and more comfortable. I was honestly relieved to move on to our next hotel.
The positives:
– Pool area was nice
– Food and drink were reasonably priced
– Good location, just a short walk to the harbour
– Breakfast was fine, though very busy at peak times
Overall, 3.5