Lovely spa/pool but hotel and rooms getting tired.
Bedroom and main areas of the hotel were a little tired, though the spa/swimming pool area was very good - very clean and nicely lit.
The Linden Tree pub/dining area was nice enough. The food was delicious, though some parts of the mains were a little cold, which was disappointing.
Breakfast was a 3/5 - the tea was flavourless and buffet options were a little limited. The poached eggs were very well done, though.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月9日
Excellent Stay nice Spa and Room
Glenn
Glenn,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月28日
James
James,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月21日
Gary
Gary,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月18日
Matthew
Matthew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Great stay
All the staff were lovely and helpful so friendly and helped make our stay better. We got breakfast in with the price and spa facilities were in with the price too which were all great and fully working
Kimberley
Kimberley,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月4日
Lovely location. Staff very friendly.
Clare
Clare,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月4日
Used to be fabulous
Lovely grounds and setting. Used to be a high class hotel but things have gone down hill. Food was good but all staff miserable. We stayed last year and they still havent sorted the towel supply out for the pool- bring your own if you want one.
Mathew
Mathew,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Shiort break
We stayed for 3 nights as a family of 6 adults and 2 teens. Had a great time, staff were excellent especially Sharron on reception and a lady on breakfasts. Did not get her name. Nothing was too much for the staff. We had a puppy with us, so every morning they laid a table for us in the lounge So Winnie could sit with us.
The rooms are spacious and clean and beds best I’ve stayed in.
Lots of areas to sit with fires burning to be comfortable and warm.
Pool area was nice and times for children were good.
Gentleman who worked on the cocktail was very friendly and always said when he was moving over to the pub to see if we wanted a drink before he left.
We throughly enjoyed our stay and will definitely be back when visiting family again.
Thanks to all staff
Robert
Robert,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Good hotel
Last stayed nearly 33yrs ago on our wedding night
Bizarrely stayed in same room!
Places a little tired but froendly helpful staff
Meal in the linden tree was super quick and tasty
Amanda
Amanda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Thomas
Thomas,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月11日
Sue
Sue,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月8日
Alan
Alan,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月28日
Don't stay here!
We foolishly booked in to this "hotel" for 3 nights at he end of October 24. The building,grounds and claimed facilities appeared to warrant its 4 star classification.Big mistake....learn from our error
The building is beyond tired,its exhausted. Scruffy,dirty and uncared for is being polite.
Our room on arrival was unheated and squalid. It was positioned close to the banqueting hall and next to the "dogroom" The music stopped after midnight but the barking of abandoned dogs lasted much longer. The night porter was inept and powerless.
Breakfast was appalling. Tossed out with rudeness and disinterest by untrained personnel. The sausages and bacon were raw and the single slice of toast per guest measly. A request for another tea was declined.
The final straw came when the shower spontaneously, and without warning, changed from tepid to scalding causing significant burns.
We left to the luxury of a real 4 star establishment in Newcastle.
Subsequently we wrote to the manager. He offered a return stay...ha never again! More importantly he claimed to be surprised by our criticisms. Clearly he has never read previous reviews. (I wish I had)
I wrote to the Mac Donalds directors and got no reply.
So be warned...save your money book elsewhere.
John
John,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月21日
Beautifully presented hotel
Lovely location well presented grounds and main house .
Friendly staff and great value for money.
One of the best hotels I’ve stayed in recently
Andy
Andy,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Excellent retreat
Lovely secluded hotel, beautiful building in absolutely gorgeous scenery. Food was delicious both in hotel restaurant for breakfast and afternoon tea and also in Linden Tree pub for evening meal. Bedroom was spacious and had all that was needed, comfy bed, good sized bathroom with a decent pressure shower over the bath. The spa was well worth the money too.
Rachel
Rachel,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月10日
It needs a little updating our room was quite tired.
Karen
Karen,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月9日
.
Peter
Peter,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月31日
OK
Not bad but not the standard one would expect for the price and star rating.
Mark
Mark,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月26日
fawlty towers
we paid for an upgrade which included 2 bottles of water- didnt have
slippers didnt have no toiletries in bathroom and 7 dead flies!!
we asked for housekeeping to clean the flies up we were given small bottles of toiletries and 2 bottles of water. asked for extra milk! during the evening we killed another 7 flies so asked to be moved which they did allow is to was given the upgrade money back and 10% back as well. i did feel that the staff didn’t believe me that there was no toiletries and also about the flies! also they want an extra £6 for poached eggs and avocado breakfast cost £24 already how can they justify another £6 it wasn't worth £24 the spa was u supervised and changing were untidy and not very clean