God service, hyggelige og ivrige ansatte! Veldig fint område og atmosfære ☺️
Anna
Anna,6 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
Hermoso Hotel, la comida riquisima y variada. Los Rest tematicos super! Los empleados muy serviciales!
Enemir
Enemir,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月9日
Eamonn
Eamonn,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月28日
No so bad.
Fausto
Fausto,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月24日
Nice place.
Anthony
Anthony,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月19日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月16日
Antonella
Antonella,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月16日
Better than expected!
Had a great time here. Food in the main buffet was good, but quality could have been better and food hotter. The themed restaurants were good, never any problems and drinks were plentiful.
We were staying in Privilege room and the benefits are worth it. Waiters by the pool always fletching drinks all day.
Loved that there was entertainment every night, otherwise could have been a little boring in the evenings. Due to a cancelled flight I had the opprtunity to stay in a more expensive neighbouring hotel which had no entertainment.
There were no problems at all with bugs or mosquitos anywhere.
I would definitely come back again.
Adrian
Adrian,7 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月3日
antonio
antonio,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月30日
Dionne
Dionne,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月30日
Overall we had an amazing time! All the staff we met were so friendly fly and helpful. The food was great at the buffet and speciality restaurants. The only slight loss in score for cleanliness is the room had a wooden floor and it felt dirty the whole time. Not blaming our housekeeper i just think it’s hard to keep it clean when people are walking in from the pool etc. Loved the stay overall and would highly recommend it.
Annabel
Annabel,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月26日
Excelente servicio y buena calidad de comida….el empleado José Montes su servicio fue excepcional y su dedicación fue muy buena y agradable
Mariluz
Mariluz,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月5日
Ricardo
Ricardo,6 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月27日
I liked the pool and beach. The staff ruined it by trying to sell me a 25yr plan and pushed the limit when I repeatedly said after 2hrs with them it’s time for us to go to the beach
They also had issue with light it the outdoor shower in the room not working and never fixed it. They said they would get rose petals and sign on the door for anniversary and did the petals on the last night, never got the sign on the door.
I had the privilege package and only one bar had decent liquor on the entire resort
Most of the food was not good except the steakhouse. Overall a lot of money to be let down for 20yr anniversary
Joseph
Joseph,4 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年8月27日
Upon arrival we moved rooms a couple of times given how dirty they were ( bugs in the bed/pillows, hair in shower and bath, dirty footprints in the shower, thermostats didn’t work). Staff was uncooperative and gaslit us every time we had a concern. Food was ok but my husband got food poisoning after eating at their Mexican restaurant and was out for about 2 days. Then to top it all off, we actually started getting bit at night and would wake up with bug bites all over our bodies. There were tiny black bugs in the mattress once we stripped everything and looked. The beach was beautiful though and some staff was very nice to us but for us to have paid for “privilege” services, I am beyond disappointed. This was not worth the thousands of dollars we paid.
Valentina
Valentina,6 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年8月27日
Everything was pretty good, except we got bit up pretty bad by something. The resort was kind of old, but decent. I liked that it wasn’t too big and we didn’t have to walk too far. The beach was awesome! Water was pretty clear. They do a good job of maintaining the property.
Elina
Elina,7 晚浪漫之旅
Orbitz 真實旅客評語
2/10 不太好
2024年8月27日
The quality of the food was terrible our entire stay. Most of the staff were rude especially when we went to 2 different restaurants and complained that our food was cold or uncooked. We also got sick our last day. Thank god that we are home. Definitely never going back and don’t recommend.
Margarita
Margarita,4 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月27日
Our stay was fun but there were a few things that could have been better. The coffee maker in my room was not working and I called the front desk/ room service about the concern 3 times - I was still not provided with the coffee maker. Also, the bathroom door did not shut fully, we had to hold it against the frame while we used the toilet, which was uncomfortable. Route 66 restaurant provided us with skimpy meals, we had to order room service right after. Thank goodness for the all inclusive aspect. The buffet barely had selections every time, it is like they did one tray of a selection and that was it. The plus for this hotel is that they are good at entertaining their guests with shows and pool parties, and they do not skimp on alcoholic beverages. 3/5 stars, I’ve been to better resorts.
Jacqueline
Jacqueline,5 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年8月26日
It's a very beautiful resort. They can work on the ventalation, and insulation of the pool side rooms. It has a bad odor, and hold moisture regardless if the a.c is running or not. We met a lot of generous staff, and some were very rude. They acted as if they didn't care for black Americans. Also it would be a plus if more of the staff understood English, being that it's a Resort setting. Overall we had an expectional stay we really enjoyed the accommodations of all inclusive
Junica
Junica,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月25日
Excelente
Kechia
Kechia,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月25日
The service was amazing, the people were friendly, everything was clean, fast check-in and check-out
Leyshla
Leyshla,3 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年8月25日
We went a group of 5 celebrating 40th birthday of 3 of them. Room A/C didn’t work all 3 nights. Third bed was not made until second night we had to share beds. Had to call more than 3 times to get towels for all of us. Restaurants limited and they not open every day. No Activity in the pool area only at night. No welcome basked was ever provided and they kept asking us if we like it.
Kennys M Martinez
Kennys M Martinez,3 晚好友同遊
Orbitz 真實旅客評語
8/10 非常好
2024年8月25日
Hotel is like a condominium complex. Is not a Resort. I travel twice a year and this place is ok. Service is nit the best rooms need to be cleaned better. I will not return to this location again.
Irasema
Irasema,8 晚家庭旅遊
Orbitz 真實旅客評語
8/10 非常好
2024年8月23日
I paid for a pool view room but I was placed at the very beginning of it so the view was partial. I asked for a privilege upgrade because it was my birthday but Juan Carlos from the front desk denied it. I was willing to pay for privilege upgrade but they told me it cost an extra $75 daily, even though the Ocean Blue web site says $30 daily. House keeping was mediocre at best, I tipped my house keeper daily with a total of $55 for a weekly service and still failed to provide me with everything I needed. There was a daily breakdown & missing room items. My concierge arranged a birthday cake with a song and told me it was going to be free of charge. Well, at check out I still had to pay $60 for it, after I tipped him $30 for the help. It was mediocre service but the facilities and location were excellent. The beach is a dream. The poolside bbq only lasted for 1 hour when the program stated two or three hours. The night club should stay opened until 3:00 am instead of closing at 1:00 am. All facilities were clean and maintained. The beach is beautiful and food quality fantastic.