Nice hotel, nice room. Warm and clean. Nothing special but handy for shopping. A few small repairs needed - TV remote not really working and volume of TV far too low. Toilet did not flush properly. Breakfast was decent and the staff in the breakfast room were lovely.
Laura
Laura,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月20日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
michael
michael,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月15日
Very noisy, wouldn’t recommend for family stays.
Booked a family room, for a family of four…upon arriving, there was only water for two people in the room. I would expect one per person. The house-keeping staff were knocking on the door at 8.45 the morning of check out, even though check out is 11am.
Something which was a big issue, which isn’t really a fault of the hotel in fairness, was the noise in the corridor at night time…there were people shouting and yelling up until about 4am, which isn’t ideal.
Jennifer
Jennifer,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Very pleasant stay and friendly staff. Tea and coffee services lovely in the room. Bed very comfortable. It was a busy weekend and we had the first room on corridor so I was surprised that noise level was low.
Pauline
Pauline,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月12日
Gerard
Gerard,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月7日
No from me
Room was ok, some mould on the bathroom grout. Paint on the floors. Ordered a pizza to the room for my daughter at 20:30, was said it would arrive for 9pm. Contacted reception after 9:20 to be told no order was made but the payment was taken. Was transferred to room service and they said they are having issues and would send one up. After 10.15 my partner went down to reception to find none was made or ordered. No apologises, and gave him a free Tin of coke 😂. Would not recommend again because the attitude of the staff were not friendly
Their morning breakfast was ok, over booked and struggled to get seated.
A bit out of the way from the city centre compared to what was said in the description.
Amanda
Amanda,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Gerard
Gerard,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月4日
Rafal
Rafal,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Emer
Emer,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Jason
Jason,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
Barry
Barry,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月23日
Very noisy all night, reception staff weren't very friendly on check in or check out. Did not use the bar or restaurant but breaskfast was poor. Will not return.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月21日
Douglas
Douglas,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月12日
The hotel was clean and the room was spotless and spacious. Where this hotel falls down is the lift only goes to the 5th floor for some reason! We then had to get out of the lift, walk down a long corridor and walk up a flight of stairs to access our room. Made very little sense and may be an issue from an accessability point of view.
Adrieanne
Adrieanne,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月12日
Brendan
Brendan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月10日
Good hotel
All staff were very friendly and helpful. Room was nice and spacious but quite warm. Biggest issue was the noise at night, lots of kids running around and noise from other rooms was ridiculous. I underatand its a big hotel and some guests just don't have respect for others. Overall it was a lovely hotel with lots of choice for breakfast.
Martina
Martina,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月7日
Samira
Samira,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月6日
Michelle
Michelle,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月6日
As stated above, I don’t mind staying here on a regular basis for work, but the pricing varies greatly from booking to booking, now to rub salt into the wounds they have started charging to use their own car park?
Paul
Paul,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月6日
Darren Paul
Darren Paul,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月3日
Disappointing
We asked for a quiet room upon check-in which couldn't have been further from reality. Walls were paper thin and not helped by the fact that the rooms were interconnecting so we could hear every single thing in the next room and the corridor.
I didn't understand why we needed a keycard to access the elevators and rooms but anybody could use the nain stairs from the lobby to enter corridors without any security measures.
The noise the next morning was even worse with maintenance work being done outside our room door from early morning. Drilling, loud talking etc. The final straw was when somebody entered our room even though there was a 'do not disturb' sign on the door. We had requested late checkout until 12pm but left straight after that incident.
On the plus side, breakfast was good and a special shout out to Sharon who was friendly and helpful.
I definitely would not stay here again. Didn't feel safe and not suitable for a relaxing break with the constant noise all of the time.