2/10 不太好
2025 年 10 月 1 日
I stayed in this hotel while attending a funeral. I left at 8:30AM and when I came back late afternoon, my room door was open. Not ajar, but propped open with the security bar at the top of the door. When I entered the room, I saw that the room had NOT been cleaned. Naturally, I panicked, wondering if someone had taken my computer or other valuables. I reported the situation to the front desk. Housekeeping claimed that they never cleaned the room, which was correct. However, the hotel staff could not give me an answer about who entered my room and left it open. I spoke with a staff member named, Patrick who said he would immediately investigate and call me to report who entered room 404. I got no answer and no call. Mistakes happen, but when security is involved, they cannot happen. I was away for over 8 hours. Anyone could have entered my room including other hotel guests. This is entirely unacceptable.
Thomas
Thomas，1 晚家庭旅遊
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