Disgusting hotel!!!
There were 5 sizable spiders hanging in the ceiling on top of the beds which I won’t expect in a city hotel! More to come throughout the night which we can’t sleep at all! The trash in the hotel hasn’t been cleared and with the rubbish from the precious guests! The lamps is broken. No lift to my room as it is in the roof top. The staff is very rude!
I suppose to stay 3 nights with fully paid and non-refundable but we still decided to move to another one as it is not acceptable to stay there!!!
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年5月29日
SIN KWAN
SIN KWAN,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年12月16日
Li Chen
Li Chen,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2022年11月23日
Right in the old city centre. Check in location is about 100M away and no porter service. You have to move your baggage on the rocky road. Expensive and difficult to locate parking point.
Chi Wai
Chi Wai,2 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2019年8月28日
訂房時官網寫2張特大雙人床,入住時卻是雙人床加沙發床
Linda
Linda,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2019年8月10日
真實旅客
2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2019年3月30日
Mei Wah
Mei Wah,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2018年4月9日
A very bad hotel
Need to check in at other place, no basic amenities, very small room with triangle roof, rude and unhelpful staff. We left a can of coke in the minibar, and they said they couldn't find it :(
Good location but the theme of the room is so weird (Farmer's room), there were too many chicken sculpture in the room with very strong glass smell made us felt very uncomfortable
Have to check in from Best Western Hotel (2 mins walk from this hotel). The guy and waitress are very nice and helpful. Hotel quality is good and only 8-9 minutes walk from Luzern railway station. Nearby there are restaurants nearby the river. Highly recommended.