We booked a NON-Smoking room, but when we got to the property, they had booked us in a smoking room. When we corrected that, they acted as if they were doing us a favor. They put us on the second floor. This would not have been a problem if they had an elevator. They DO NOT have an elevator. This would have been fine if we all could take the stairs with ease. My mom has to use a cane and it was very difficult for her to take the flight of stairs. At least she only had to go up one flight of stairs.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月19日
Great one night stay
Everyone was very nice. The room was spacious. Loved the tub! Ut was a little outdated, needs to be re caulked.
Sharon
Sharon,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月15日
MORGAN
MORGAN,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月10日
Kelvin
Kelvin,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月7日
This property is not what is used to be, smell of marijuana is the elevator and hallway. Need maintenance. Elevator is overdue for inspection. On a busy weekend only one elevator was working. Locks are malfunctioning. My last stay almost 2 years ago was much more pleasant; however, this visit was a disappointment!
Melbourne
Melbourne,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月2日
The hotel staff was amazing and the food from the breakfast buffet was delicious. The hotel was very clean and the rooms were setup very nice .
melissa
melissa,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月30日
Nice place for a date night.
Milton
Milton,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月29日
Toilet was broke and had to have someone fix it. We then came back later in the evening and it was broke again. Couldn't use the toilet in room at all.
Bryan
Bryan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月29日
A great stay.
Robert
Robert,1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年8月23日
This was the worst Hilton I stayed at ever. The room was outdated , the hotel didn't have a luggage cart to bring my bags up. I had just stayed at Hilton in Florida for 8 days before staying a night here in Atlanta. Needed a room for night before heading back to NC . This totally changed my mind on the Hilton hotel. It was night a good night. I also had to change rooms bc I was given the wrong suite, which was handicapped customers. Also the cleaning staff was rude in the morning after we were checking out. Just a nasty experience overal.
Greg
Greg,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月19日
Saeid
Saeid,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月18日
Camille
Camille,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月13日
I had an amazing stay. I was able to check in early. Room was nice and clean. Would stay again.
Ashanay
Ashanay,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月6日
The room was really big!! Staff was super helpful.
Allison
Allison,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年8月3日
First time negative review from extensive traveler
First time ever staying at this hotel chain that we had a bad experience. Upon arrival at the check in desk totally ignored and then talked over me with other employees and then talked on the phone regarding a phone call wanting to talk to an employee that wasn’t there. Very insensitive and rude. In our room the lotion, shampoo, conditioner dispensers was empty. Also at check in was informed breakfast was 6:30-9:30. My husband got a cup of coffee and muffin and a bowl of dry fruit loops no milk and sit down to eat shortly an employee let him know that would be $6 dollars. Unbelievable! He shared with her that he travels extensively and this had never happened. She said oh well it will be charged on your room with no explanation. We checked out and left and my husband said we just stayed our last time here. So sad it ended like this! This is my first negative review to ever fill out in all of our travels and with that said we travel heavy. This was our 14th day on the road traveling before returning home. I hope this review will help resolve these issues so no one else staying will have to deal with them. Again sorry for having to leave a negative review but I am be truthful because your email sent to me wanted input.
Penelope
Penelope,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月1日
Sherry
Sherry,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月29日
Stefanie
Stefanie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月27日
Melanie
Melanie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月25日
Great for an overnight stay in Atlanta
We stayed overnight to go to a Braves game. We weren't here long, but the place was clean, and the staff were friendly and accommodating. We were 5 minutes from the ball field and the battery. We would stay there again.