Had to move to another hotel, the smoke filled room was suffocating. Still waiting on my refund since I prepaid and left after 1 day.
DIANA
DIANA,7 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月11日
Never had towels in my room.
Mr
Mr,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月8日
Christina
Christina,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月26日
Do not book here.
Toilet has urine stains in it. Toilet lid was cracked. No towels and were given pool towels to use. Stains on bed sheets. Was so disgusting that we gave up our 2nd night and went elsewhere.
Kurt
Kurt,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月26日
Not returning customers
The beds were hard as rocks, each bed only had 2 pillows, the television did not work, and the pullout bed/sofa was disgustingly dirty with no sheets.
Hannah
Hannah,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月26日
Joseph
Joseph,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月21日
The hotel and hotel room was outdated, old, dilapidated, dirty and filthy.
Matthew
Matthew,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月19日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月8日
Jacob
Jacob,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月9日
Tito
Tito,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月30日
I had water under the fridge in my room with no help from staff. The room smelled like mold and the door had a crack in the middle like it had been kicked in before. Expedia was kind enough to find me a new place to stay since they also were unable to talk to the staff
Jammy
Jammy,2 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月30日
Impossible to contact
I had to cancel last minute. I tried over ten times to reach the front desk via two different phone numbers. I also sent messages through the hotels.com system and never heard from anyone. They have yet to reach out. Now I expect they will charge me a no-show fee, which I will have to fight as I did try to inform them. Their lack of accessible voicemail is concerning. Very poor customer service and not at all user friendly.
Jill
Jill,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月30日
Upon checking in, I went to the restroom. It smelled like piss, ceiling tiles were missing. When I returned to the front desk, another couple told me this hotel has mice and mold. I did not check in!
Bryan
Bryan,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月30日
Kerry
Kerry,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月25日
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月25日
other than no towels in room. good
Rebecca
Rebecca,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月21日
rocio
rocio,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月18日
This property was dirty and run down. It was not worth the money i spent for the night. My room was filthy and the walls were dirty. Ac was disgusting in the vents it had mildew build up. The halls hadnt been vacuumed the handrails were covered in dirt. The building was run down and was in a horrible area. I will never step foot in that hotel again.