The room was good. I arrived late and checked in during the evening due to flight issues. The airport shuttle was late because the driver was on a lunch break, and I was surprised to find out that the front desk staff member was also the driver. I ended up waiting for 50 minutes. The driver was also checking his phone while driving. I noticed that nearby hotel shuttles had already returned to the airport multiple times during my wait—they were much faster.
Since I checked in late I asked for late check out, thankful for allowing to stay until 12Noon but not enough rest so i ask til 1pm and have to pay $12 for it.
The breakfast was not good. It was just bread, bagels, and pancakes, with very few choices, which is disappointing considering they are aligned with major names in the hotel industry