Disappointing Stay at Sunway Playa Golf Hotel
My recent stay at the Sunway Playa Golf Hotel was a letdown despite the friendly staff and well-presented general areas. The core issue was the rooms, which were extremely basic and showed heavy use, definitely not deserving of a four-star rating.
My so-called Junior Suite was misleading. It was a one-bedroom apartment with a second bed squeezed into the living space. This meant there was no dedicated area to relax; the entire space felt cramped, and the small balcony was poorly furnished. The linens and towels were also below standard, with some towels being threadbare—unacceptable given the price.
Facilities were equally worn. The indoor heated pool had missing tiles and a persistent scum line on the siding where guests had etched names, making the area look tired and dated.
Location-wise, the hotel is a trek from town (the tourist train is an option), and it suffers from significant noise issues. Functions on Friday, Saturday, and Sunday blared loud music until 1 AM, preventing sleep. Even without the music, noise traveled easily from other rooms and from furniture scraping on the floors.
While the staff are great, the overall experience—from the quality of the 'suites' to the noise and poor maintenance—means I cannot recommend this hotel. There are much better, quieter, and cheaper options in Sitges.