When you stay at Twinpalms Surin Phuket Resort, you'll be within a 15-minute walk of Surin Beach and Bang Tao Beach. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Oriental Spoon, one of 3 restaurants, serves Thai cuisine and is open for breakfast. There's an outdoor pool and a beach bar, and in-room conveniences at this luxurious resort include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.
Languages
English, Thai
At a glance
Hotel size
97 units
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite valet parking
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Free beach shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
3 restaurants
Bar/lounge
Beach bar
Poolside bar
24-hour room service
Traveling with children
Children stay free (see details)
Children's pool
Babysitting (surcharge)
What to do
Free beach shuttle
Beach nearby
Golfing nearby
Working away
Business center
Meeting rooms
Computer station
Conference space (2131 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach shuttle
Pool loungers
Facilities
11 buildings/towers
Built in 2004
Safe-deposit box at front desk
Garden
Terrace
Library
Fitness center
An outdoor pool
Full-service spa
Steam room
Reception hall
Accessibility
Elevator
Accessible airport shuttle
Room amenities
Home comfort
Air conditioning
Ceiling fan
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout drapes/curtains
Turndown service
Bed sheets provided
Freshen up
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Microwave
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Palm Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Dining
Oriental Spoon - This restaurant specializes in Thai cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Pool Bar - This poolside restaurant specializes in Asian cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Wagyu Steakhouse - Onsite steakhouse. Reservations are required. Open daily.
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 765 for adults and THB 385 for children
Airport shuttle service is offered for an extra charge of THB 2000 per vehicle (one-way, maximum occupancy 2)
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Also known as
Phuket Twinpalms
Twinpalms
Twinpalms Phuket Resort Choeng Thale
Twinpalms Phuket Hotel Thalang
Twinpalms Phuket Thalang
Twinpalms Phuket Hotel Choeng Thale
Twinpalms Phuket Choeng Thale
Frequently asked questions
Is there a pool at Twinpalms Surin Phuket Resort?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Twinpalms Surin Phuket Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Twinpalms Surin Phuket Resort?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Twinpalms Surin Phuket Resort?
Yes, an airport shuttle is available. The charge is THB 2000 per vehicle one-way.
What are the check-in and check-out times at Twinpalms Surin Phuket Resort?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Twinpalms Surin Phuket Resort and nearby?
Twinpalms Surin Phuket Resort has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Twinpalms Surin Phuket Resort?
Yes, there are 3 onsite restaurants, featuring Thai cuisine, pool views, and poolside dining.
What's the area around Twinpalms Surin Phuket Resort like?
Twinpalms Surin Phuket Resort is a short 3-minute walk from Surin Beach and 15 minutes' walk from Bang Tao Beach.
Twinpalms Surin Phuket Resort Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 10, 2024
cynthia
cynthia, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 3, 2024
Great resort
Very pleased to stay at this beautiful hotel and staff was amazing so very pleased with my trip.
Tobias
Tobias, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Changhyeok
Changhyeok, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Birthday solo trip
I stayed here for my birthday and it was amazing. The staff here were very friendly and helpful. I really enjoyed my stay there.
Sherie
Sherie, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
JAEHEON
JAEHEON, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
mark
mark, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 18, 2024
Maryana
Maryana, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 7, 2024
Kien Eng
Kien Eng, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 31, 2024
Property and staff is nice. When we showed up we had rented the Penthouse. Soon arrival we discussed the penthouse has 3 step of stairs. Being disabled this was not going to work. Staff was nice and said they will call Expedia and make an adjustment since the room we had to be in with no stairs was half the price. When checking out we discovered the hotel blocked Expedia 3 times from adjusting the price. I asked the manger for help and he got into my face. He asked to fight me. I’m in a wheelchair and never been treated like this.
Location is not great. It’s not on the beach. The pictures of the beach is a club you have to buy bottles for 200 each at.
Terry
Terry, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 10, 2024
amazing experience!
Jiwon
Jiwon, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 5, 2024
Daesung
Daesung, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 22, 2024
Fantastic
Perfect Stay.
Loved the catch beachclub.
But the most we liked pisit. He madenour Stay memorable.
Tina
Tina, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 9, 2024
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 30, 2024
Prefect resort
Fahad
Fahad, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 27, 2024
Gregory
Gregory, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 21, 2024
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 14, 2024
Perfect
George
George, 11-night trip
Verified Expedia guest review
10/10 Exceptional
May 9, 2024
Chia Yu
Chia Yu, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Apr 30, 2024
MONAMI
MONAMI, 2-night trip
Verified Expedia guest review
4/10 Fair
Apr 27, 2024
Far from ideal
Dor
Dor, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 15, 2024
yongjip
yongjip, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 13, 2024
MEHMET
MEHMET, 7-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 5, 2024
Great hotel
Great hotel. Beautiful grounds. Comfortable rooms. The pool area is inviting. Big patio with each room. They give fruit platters between 3 and 4 everyday. Great breakfast with many choices of bread. Only downside is that it is not on the beach ant there is no good restaurant within walking distance, except the hotel’s. Also, the A/C can’t be set lower than 20 Celsius.
Brigitte
Brigitte, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 30, 2024
Sujeong
Sujeong, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 27, 2024
gramped
great idea but surrounded by major loud music
not right