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Aparthotel

Citadines Prai Penang

4.0 star property
City-center Bukit Mertajam aparthotel with outdoor pool

Choose dates to view prices

Photo gallery for Citadines Prai Penang

Outdoor pool
Reception
2 bedrooms, premium bedding, in-room safe, desk
Lobby
Premier Suite, 2 Bedrooms | Restaurant
Nestled in the city center, Citadines Prai Penang offers a serene escape with an outdoor pool and lush garden. Stay active at the gym, connected with in-room WiFi, or unwind with laundry facilities - previous guests praise this upscale hotel for its perfect blend of comfort and convenience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Pet friendly
  • Non-smoking
  • Gym
  • Free parking

Main amenities (12)

  • 168 smoke-free apartments
  • Housekeeping (on request)
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Water dispenser
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Children stay free
  • 2 bedrooms
  • Television
  • Garden
  • Laundry facilities
  • Elevator
$83 nightly
The total price is $93
Sep 20 - Sep 21
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 5 - Sep 6
Check availability for tonight Sep 5 - Sep 6

Tomorrow

Sep 6 - Sep 7
Check availability for tomorrow Sep 6 - Sep 7
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms | Living area | 32-inch LCD TV with satellite channels, TV

Premier Suite, 2 Bedrooms

Highlights

Separate dining area
Soundproofed
Air conditioning
Refrigerator
Dining table
LCD TV
2 bedrooms
Premium bedding
  • 883 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite, 2 Bedrooms

2 bedrooms, premium bedding, in-room safe, desk

Executive Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Refrigerator
Dining table
LCD TV
2 bedrooms
Premium bedding
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Studio, 2 Twin Beds

2 bedrooms, premium bedding, in-room safe, desk

Premier Studio, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
2 bedrooms
Premium bedding
Private bathroom
Bidet
  • 420 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Studio, 1 King Bed

2 bedrooms, premium bedding, in-room safe, desk

Premier Studio, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
2 bedrooms
Premium bedding
Private bathroom
Bidet
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier King

2 bedrooms, premium bedding, in-room safe, desk

Studio Premier King

  • Sleeps 2

View all photos for 2 Bedroom Premier

2 bedrooms, premium bedding, in-room safe, desk

2 Bedroom Premier

  • Sleeps 4

View all photos for Studio Premier Twin

2 bedrooms, premium bedding, in-room safe, desk

Studio Premier Twin

  • Sleeps 2

View all photos for 2 Bedroom Executive

2 bedrooms, premium bedding, in-room safe, desk

2 Bedroom Executive

  • Sleeps 4

Similar properties

Seasonal outdoor pool

Holiday Inn & Suites Penang Prai by IHG

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 9 reviews
$66 nightly
The price is $74
Sep 12 - Sep 13
Total with taxes and fees
Holiday Inn & Suites Penang Prai by IHG
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About the neighborhood

Map
G 01 MENARA SENTRAL, JALAN JURU SENTRAL, Bukit Mertajam, 14000

What's nearby

  • KPJ Penang Specialist Hospital - 5 min drive - 4.2 km
  • Bukit​ Mertajam Hospital - 7 min drive - 4.2 km
  • St. Anne's Church - 7 min drive - 6.9 km
  • AEON Mall Bukit Mertajam - 8 min drive - 7.3 km
  • Sunway Carnival Mall - 9 min drive - 10.7 km

Getting around

  • Penang Intl. Airport (PEN) - 37 min drive
  • Penang Sentral - 16 min drive
  • Tasek Gelugor Station - 37 min drive

Restaurants

  • ‪Rutin - ‬6 min walk
  • ‪四夕豆花 Four Beans - ‬4 min walk
  • ‪噢噢白咖啡 O O White Coffee - ‬7 min walk
  • ‪Mezza9 - ‬5 min walk
  • ‪Taiwanese Palace 第一臺 懷念ㄟ所在 - ‬5 min walk

About this property

Citadines Prai Penang

Enjoy your visit to Bukit Mertajam with a stay at Citadines Prai Penang. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Apartments offer up nice touches like premium bedding and slippers, along with LCD TVs and free WiFi.

At a glance

DONE

Property size

    • 168 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 7 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete vaccination at least 30 days prior to check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
PETS

Pets

    • Pets allowed (2 total, up to 22 lbs per pet)*
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Electric vehicle charging point on site
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Electric car charging station on site

Family friendly

  • Children stay free (see details)

Food and drink

  • Water dispenser

Dining

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: MYR 25 for adults and MYR 12.50 for children

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: MYR 120.0 per night

Bathrooms

  • Hair dryer
  • Soap
  • Toothbrush and toothpaste
  • Toilet paper
  • Shampoo
  • Free toiletries
  • Bidet
  • Towels provided
  • Slippers

Entertainment

  • 32-inch LCD TV with satellite service

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Desk chair

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • MYR 500 per accommodation per night
  • 2 total (up to 22 lbs per pet)
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • 24-hour front desk

Location highlights

  • In the city center

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Security system
  • Window guards

General

  • 168 rooms
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws

Here's the breakdown, no surprises

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MYR 25 for adults and MYR 12.50 for children

Children & extra beds

  • Rollaway beds are available for MYR 120.0 per night

Pets

  • Pets are allowed for an extra charge of MYR 500 per accommodation, per night

Policies

Long-term renters welcome.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, American Express, JCB International
Cashless transactions are available.

Also known as

SKY Residence Prai
Citadines Prai Penang Aparthotel
Citadines Prai Penang Bukit Mertajam
Citadines Prai Penang Aparthotel Bukit Mertajam
SKY Residence Prai Managed by The Ascott Limited

Frequently asked questions

Does Citadines Prai Penang offer free cancellation for a full refund?

Yes, Citadines Prai Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Citadines Prai Penang?

Yes, there's an outdoor pool.

Are pets allowed at Citadines Prai Penang?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of MYR 500 per accommodation, per night. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Citadines Prai Penang?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Citadines Prai Penang?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Citadines Prai Penang and nearby?

Citadines Prai Penang has an outdoor pool and a fitness center, as well as a garden.

What's the area around Citadines Prai Penang like?

Citadines Prai Penang puts you in the heart of Bukit Mertajam. Popular attractions include Queensbay Mall, which is 17 minutes away by car.

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Citadines Prai Penang Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Lobby
Kitchen
Location
Breakfast
Restaurant

Reviews

10/10 Exceptional

Good location and worth the price
Amardeep, 2-night trip

6/10 Good

Short stay, spacious room but no dining facilities. In addition there was smoke smell in the room. More like an apartment hotel . Nice gym.
Bharat, 1-night trip

10/10 Exceptional

Good
CHIENHSIANG, 6-night trip

10/10 Exceptional

It was a great stay
Joycelyn Agnes, 2-night trip

10/10 Exceptional

Kind staff,clean room
Hoik, 2-night trip

8/10 Very good

The location are convenient.
KOK SHEN, 2-night trip

10/10 Exceptional

The apartment is clean and comfortable 👌
Tian San, 1-night trip

10/10 Exceptional

All good during my stay. Very convenient, strategic location.
Shariza, 3-night trip

8/10 Very good

nice
ChunCheng, 17-night trip

8/10 Very good

Large room

Large room and comfy bed.
Wit, 2-night trip

10/10 Exceptional

clean and nice
Kazuyuki, 3-night trip

10/10 Exceptional

New Suite , Clean and Spacious.

Clean, new, spacious , excellent bed with living room and 2 TVs . Highly recommended.
2-night trip

8/10 Very good

The breakfast option is limited
Tan, 3-night trip

10/10 Exceptional

Pros: Fairly clean. Daily room service. Excellent staff. Spacious parking space. Cons: breakfast items not worth it. Can hear the nightclub sound from 12th floor.
NURUL NADIA BINTI, 3-night trip

6/10 Good

I think need to improve the level 5 parking area. The parking bay drawing look like not so nice & small. And, at the parking area don’t see any security guard, look like no so save. For the hotel room, room inside is ok but the outside room need to tidy. The rest so far is ok. Thank you.
Wee Kang, 1-night trip

8/10 Very good

Swimming pool condition need better maintain, wiring of inner pool light loosen, pool cleanliness, walk ways to the room full of spider webs.
KOK SHEN, 3-night trip

10/10 Exceptional

Rooms were spacious for a couple or solo traveller. Could fit a third person on the sofa too. Walkable to a large food centre nearby and there was also a massage place that was very affordable. Free parking but the main road was super busy and hard to exit onto. Love that they gave glass pitchers for you to fill up with the water cooler on the corridor, but the water flow was so slow, it took about 5 mins to fill the 1L jug.
Elainn, 2-night trip

8/10 Very good

Much to be liked and good value. Slightly noisy in room 3710 due to water piping above. Needs to be resolved.

4/10 Fair

The mattress was too soft, the pillow as well. The room has a weird smell, not to my liking but overall condition is still ok. Price wise, considering the location and room condition, slightly over though.
Jimmy, 2-night trip

6/10 Good

Nice rooms. Zero service

I found he room new, large and clean with its own kitchen and living area. Hot water and air conditioning worked well although it was a bit of a pain walking out regularly to get water from the dispenser. What I cannot understand was the piss poor attitude of the staff. ZERO greetings from reception to security to service staff throughout my stay. Unbelievable! I know it is a Citadines and I am not overly fussed by these things, but this really stood out. I might stay again given the quality of rooms but would prefer another hotel if available.
Fong, 1-night trip

10/10 Exceptional

ABD BASIR, 1-night trip

10/10 Exceptional

Phillip, 8-night trip

6/10 Good

Kazuhiro, 1-night trip

10/10 Exceptional

Boon Ming, 1-night trip

10/10 Exceptional

CHIENHSIANG, 1-night trip