We stayed at this hotel for two nights. When we left, we forgot the iphone wireless headset under the pillow. We went to the airport to call the hotel. He said that he would reply to me. Of course, as usual, he didn't give me any calls, then I called again. he said nothing was found! I told him that I was 100% sure that it is in the hotel. He said that nothing was found. The iPhone headset is positioned. The positioning of this headset is always in the hotel. I can't believe what he said. This is not a service for a five-star hotel. Very cold, very unprofessional！
On the first day, the room service cleaned the room and took my second room card, so there was no electricity in the room and no air conditioning. It was very hot at the end of July. When I returned to the room, it was hell. When I called the front desk, she said that she would send it to me，then I was waiting for it, was never comes, until I went to the front desk in person, She remembered this thing, but forgot to do it!