We arrived later around 11 pm and there was no one at the front desk for approx. 10 to 15 minutes. We called the hotel and listened to the front desk phone ring. Finally the desk clerk walked in from the parking lot. She attempted to check us in. When trying to process the $100 deposit for incidentals her computer was showing my card was declined however the credit card scanner showed the charge to be processed. She had me run the card an additional 3 times that processed 3 other $100 charges.
She said she would check with the manager and gave us room keys. When we arrived to our room both keys did not work forcing us to return to the front desk for reactivation. The manager did correct the credit card problem a couple of days later. Everyone was nice and apologetic however after a long traffic day problems checking in to a hotel are exhausting.
The checking in process was our only issue.
Rusty
Rusty,4 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月3日
0lder building
Shower was for a very short person
Dan
Dan,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月9日
Saturnino
Saturnino,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月8日
William
William,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月4日
Great stay
Great service for the one night we stayed
Scott
Scott,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月4日
Carol
Carol,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月4日
Carol
Carol,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月3日
Jason
Jason,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月2日
Very, very confortable!
Close to all amenities and easy access near of Highway #5
Very, very confortable kingsize bed and large room!
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月1日
Young
Young,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月1日
Jan-Kåre
Jan-Kåre,8 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月30日
Poor experience
People were playing loud music and talking and nobody said anything. My door key didn’t work again and again. But convenient place to stay in Everett city to drive to Mount Rainier and North Cascades.
Chirag Mahammadyunus
Chirag Mahammadyunus,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月29日
Nice change of pace.
This was the last stop on a two week vacation for us. Very pleased with our suite. It was really nice to have another room to spread out to instead of having to sit on the bed. Breakfast was ok. The rooms were clean and comfortable.