喜來登凱亞烏霍烏灣科納度假村及芳療中心 - 凱魯瓦 – 柯納

My boyfriend & I had the absolute best stay at this resort. We were island hopping and the big island became our favorite due to all of the amazing staff here! The front desk staff gave us a complimentary ocean view room. Housekeeping was awesome, rays on the bay staff went above and beyond, & even the pool staff gave us a complimentary cabana for the day. We got treated like royalty so we ended up staying for 2 days here & we will definitely be back soon! Mahalo for such a great staff! You made our trip so memorable.

Staff was very pleasant. After reading some of the reviews we were hesitant but once we got there we realized some people are only happy if they complain. Accommodations were nice. I only wish they had queen beds not full size. It was a little hard to share with another adult. The grounds are gorgeous!

Beautiful setting, comfortable bed, lovely amenities & services, food at poolside fabulous! Free transport into town.

Overall experience was very good with the pool areas very good and lobby. Restaurant and bar to watch the manta rays was lovely but very expensive. The area where you have to get to your rooms is very 60’s and like walking through an upmarket council estate...very odd. Bathrooms are poor and paid to upgrade to an ocean view as the mountain view was a tree blocking the view and overlooking the car park also very dark. Once we paid the 100 dollar a night upgrade it was better. Overall very nice and staff attentive, gardens beautiful with lovely seating area In lobby over them 2 pool areas but adult one not as nice

Outstanding customer service! Very friendly and helpful staff.

First time staying the the Sheraton Kona Resort & Spa at Keauhou Bay with my family. It was worth a stay-cation for my kids to enjoy.

The hotel was great. The pool was great. We went to dinner at Ray’s on the Bay as we were highly referred. I let them know that the couple we were with got married that evening so the hostess said they would bring a dessert or some thing. The service was horrible all night long. The ahi poki appetizer was very sticky and obviously not fresh. It took two hours and 10 minutes to get and finish our dinner as the service was sooooo slow. And the waitress wouldn’t come to our table and ask if we wanted more drinks while waiting or even refill our water glasses. We had to chase her down to get refills. It was very disappointing for the $400 price tag.

The pool was a lot of fun. We had an excellent stay and being right on the water is fun.