漢堡中央火車站施泰根博閣城際飯店 - 漢堡

很棒的飯店!位在漢堡中央車站前方,位置交通超好!飯店新穎乾淨明亮,餐廳食物很棒!服務人員很親切!還送2天市區交通券!整個100分!

Everything good! Room spacious, tidy and clean. Just next to hbf but safe & quiet in night time, no worry late back. The only unsatisfy is less choices of breakfast and most TV program just Deutsche.

Nothing special, but pretty nice! A classic business hotel.

The room was a bit dark. Other than that, the location of the hotel is good, close to the central station.

My room didn’t have a digital thermostat. I turned up to the highest temp with the analog thermostat, but I was freezing over the first 3 nights out of 5 nights I stayed. It took me three times to complain and get fixed!!!

Easy access to train which was important for our multi city tour of Germany. Easy walk to everything we wanted to see and do. Culture, shopping, food and so much fun at the temporary biergarten set up around the corner for Oktoberfest. We were there 4 nights.

The best possible location for us arriving on the train at night and leaving by train early in the morning. Maximum 2 min walk from the train station. Wish we could have stayed longer

I checked in around 10 at night and found the key card did not work. Had to go down to change the card. When entering the room, the desk lamp and safety box did not work. I called to report. The front desk staff simply told me to wait till the next day for any technician. So, not much could be done in the room with only the bed lamp and door lamp. These things should be checked before any guest checking in. She made me feel it was my fault arriving the hotel after their technicians staff had left. Strongly disappointed with the treatment I received from the hotel in this class.

Great front desk staff. Clean room. Stored my luggage for me while I went on a day trip. Free transit pass. Good value.

Great part of town, friendly staff but critical functions not working: 20-25 min wait on elevator on morning of check-out. Air conditioning not working from check-in to check-out despite several times contacting front desk and bath room lights in one of the rooms not working. They better find a new technical manager..