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Castle Hilo Hawaiian Hotel

3.5 star property
Bayfront hotel with outdoor pool, near Port of Hilo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castle Hilo Hawaiian Hotel

Exterior
View from room
Sports facility
1 Bedroom Oceanfront | Living area | 32-inch flat-screen TV with cable channels, TV
Oceanfront (No Balcony) | Desk, laptop workspace, iron/ironing board, rollaway beds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Pool
  • Gym
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • ATM/banking services
Feel at home
  • Rollaway/extra beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
The price is $207
includes taxes & fees
$175 per night
Nov 28 - Nov 29

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Banyan View

Banyan View | Desk, laptop workspace, iron/ironing board, rollaway beds

Banyan View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Hair dryer
  • 347 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 1 Bedroom Oceanfront

Lanai

1 Bedroom Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
  • 742 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 Bedroom Banyan View Kitchenette

1 Bedroom Banyan View Kitchenette | Desk, laptop workspace, iron/ironing board, rollaway beds

1 Bedroom Banyan View Kitchenette

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
  • 606 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Banyan View

1 Bedroom Banyan View | Desk, laptop workspace, iron/ironing board, rollaway beds

1 Bedroom Banyan View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Hair dryer
  • 542 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Ocean Front

View from room

Premium Ocean Front

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Hair dryer
  • 376 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Oceanfront

Lanai

Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Hair dryer
  • 376 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Oceanfront (No Balcony)

Oceanfront (No Balcony) | Desk, laptop workspace, iron/ironing board, rollaway beds

Oceanfront (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Eco-friendly toiletries
Hair dryer
Shower/tub combination
  • 347 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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8.2 out of 10, Very Good, (1269)
The price is $205
includes taxes & fees
$181 per night
Dec 8 - Dec 9
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About the neighborhood

Map
71 Banyan Dr, Hilo, HI, 96720

What's nearby

  • Liliuokalani Park and Gardens - 6 min walk - 0.6 km
  • Coconut Island Park - 7 min walk - 0.6 km
  • Hilo Shopping Center - 3 min drive - 2.7 km
  • University of Hawaii at Hilo - 5 min drive - 4.3 km
  • Port of Hilo - 6 min drive - 3.4 km

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬12 min walk
  • ‪Don's Grill - ‬2 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Waioli Lounge - ‬1 min walk

About this property

Castle Hilo Hawaiian Hotel

Castle Hilo Hawaiian Hotel puts you within a 10-minute drive of Port of Hilo. Guests can take a dip in the outdoor pool or grab a bite to eat at WSW The Steakhouse, which serves breakfast and dinner. Other features include a bar/lounge, a fitness center, and a terrace. Fellow travelers say great things about the helpful staff and location.

Languages

English

At a glance

Hotel size

  • 286 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

WSW The Steakhouse - This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
ICafe/Waioli Lounge - This café serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 35.38 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • In-room coffee
    • Newspaper
    • Phone calls (may be limited)

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 7 to 25 per person

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
State tax ID - GE-189-318-3488-01

Also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Does Castle Hilo Hawaiian Hotel offer free cancellation for a full refund?
Yes, Castle Hilo Hawaiian Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Castle Hilo Hawaiian Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Castle Hilo Hawaiian Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Castle Hilo Hawaiian Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Castle Hilo Hawaiian Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Castle Hilo Hawaiian Hotel and nearby?
Have fun with activities like hiking, kayaking, and mountain biking, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near Castle Hilo Hawaiian Hotel?
Yes, there's an onsite restaurant, WSW The Steakhouse.
What's the area around Castle Hilo Hawaiian Hotel like?
Castle Hilo Hawaiian Hotel is in Keaukaha, a short 7-minute drive from Hilo Intl. Airport (ITO) and 6 minutes' walk from Liliuokalani Park and Gardens. Travelers give top marks for the hotel's prime location.

Reviews

8.4

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent
Christian, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Good hotel
The hotel was nice - room was spacious and comfortable. The continental breakfast however was very poor.
Clement, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It's was relaxing. Staff was awesome
William, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Hotels.com guest review

6/10 Good

Petit dejeuner pas extra Service pas terrible ! Manque de personnel Chambre pas faite !
Patrick, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Try to find somewhere elso
Terrible breakfast included. Late with supplementing food when it was emty- asked them to supplement, thay answered: I think we are empty.. Also emty on coffe..
Frank, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marco, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Frank, 1-night trip
Verified Hotels.com guest review

6/10 Good

Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Waring, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

LANSON, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Mikki, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

August
Amazing and awesome
August, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Restful sleep but dont expect much -free breakfast
Big rooms and bathroom. Love the bed and linens, allow me to sleep well during our one night stay prior to a morning flight. The free breakfast included has no protein. Just coffee, juice and small pieces of bread.
Agnes M, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good enough for a couple days
This Hotel is quite old, it needs an update. The rooms were huge, but had very little furniture so it was mostly empty. It had some really old wallpaper from the 90s or older and it was starting to peel in most corners. It looked and felt old. On the other side, it was clean, I wiped my finger on the furniture and there was little to no dust on either the desk or the bed frame. The bed was comfy enough, I've slept on worse. The shower had good pressure and the towels were pretty soft and clean. We had a great view of coconut island, which was fun to wake up and see every morning. The breakfast was a joke, it was a pot of oatmeal and bread. We got it for free with our room, but there was a fee if you did want it. We ate it the first day then skipped it the rest. Food was centered around the expensive steak house that was inside the hotel, so if you wanted a breakfast buffet, it would set you back even more. The location was great, 10 minutes from the Airport & Seaport; about 5 minutes away from downtown Hilo. Parking was free and pretty full on the weekend, but had plenty of parking during the week in their garage. I think if they invested in some new furniture and paint, this place would truly earn it's title of best place in Hilo, that they've won for like the last 5 years. Compared to other hotels in the area, I have no idea, so the others could be a lot worse.
Chad, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Older property that could use some updating. Property next door is closed and in bad shape. Room was fine, but again, needs some updating, but it was fine for one night. Staff was friendly.
Janet, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Dion, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

The hotel was clean and the people friendly. The continental breakfast offered for two staying in one room was awful. The had mini crossants and doughnut hole or a nut bread that was cut very small with little flavor and an orange or apple. They also had a very gummy oatmeal. I was not impressed. We were given 1 container to share for our food which seemed very odd. The coffee was good.
Trish, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Got there early and they let me check in early that was an added perk. Other hotels want to charge for the early check in. Next time will spend more for an ocean view but the banyon view was nice. The only complaint would be the free breakfast was spare with just coffee/juice and a few muffins.
Paul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had a nice 2 nights here in Hilo. A little bit of road noise from cars etc but that is my only complaint. I will definitely come back here again on my next Hilo trip. But will spring for the ocean side of the hotel. The views of Hilo bay are outstanding. And there is a nice walking path along the bay and out to the little island park adjacent to Hilo hotel. Wonderful staff here show lots of aloha!
darin, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Michael, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Guy, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Yufang, 2-night family trip
Verified Hotels.com guest review

General property information

Travelers Say
"The room was pretty nice, nice balcony that had the same amazing views (on the side that faces Hilo )."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM