Banff National Park Information Centre - 4 min drive
Banff Lake Louise Tourism Bureau - 4 min drive
Tunnel Mountain - 5 min drive
Banff Centre for Arts and Creativity - 5 min drive
Upper Hot Springs - 9 min drive
Getting around
Calgary International Airport (YYC) - 95 min drive
Banff Station - 7 min drive
Area shuttle
Restaurants
A&W Restaurant - 12 min walk
Good Earth Coffeehouse - Banff - 8 min drive
Park Distillery - 6 min drive
Cedar House Investments Ltd - 8 min drive
Rose & Crown Restaurant & Pub - 8 min drive
About this property
Hidden Ridge Resort
At Hidden Ridge Resort, you'll be within a 10-minute drive of Banff Lake Louise Tourism Bureau and Upper Hot Springs. Guests can enjoy the sauna, and hiking/biking trails, kayaking, and mountain biking are nearby. Apartments feature bonuses like kitchens and sofa beds, along with balconies or patios and flat-screen TVs. Fellow travelers love the pool and helpful staff.
Languages
English, French, Japanese
At a glance
Property size
107 apartments
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered onsite self parking
Onsite parking limited
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Ski
Snowboarding, cross-country skiing, and snow tubing nearby
Ski shuttle nearby
Ski passes
Pool/Spa
2 spa tubs
Sauna
Hot springs nearby
Internet
Free WiFi
Parking and transportation
Free covered self parking on site
Limited onsite parking
Onsite parking includes off-street options
Area shuttle
Ski shuttle nearby
Family friendly
Children stay free (see details)
Playground
Kitchen
Refrigerator
Stovetop
Oven
Dishwasher
Coffee/tea maker
Cookware/dishes/utensils
Electric kettle
Dining
Coffee/tea in a common area
Bedrooms
Premium bedding
Hypo-allergenic bedding
Bed sheets provided
Double sofa bed
Bathrooms
Shower/tub combination
Hair dryer
Free toiletries
Eco-friendly toiletries
Soap
Towels provided
Entertainment
Flat-screen TV
DVD player
Outdoor areas
Balcony or patio
Barbecue grill
Picnic area
Laundry
Dry cleaning/laundry service
Laundry facilities
Comfort
Heating
Fan
Pets
Service animals exempt from fees
Pet friendly
CAD 25 per pet per night
2 total (up to 50 lbs per pet)
Pets allowed in specific rooms
Food and water bowls are available
Suitability/Accessibility
No elevators
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Phone
Luggage storage
Iron/ironing board (on request)
Fireplace in lobby
Free local calls
Vending machine
24-hour front desk
Location highlights
In the mountains
In a national park
Things to do
Bicycle rentals on site
Hiking/biking trails nearby
Bicycle rentals nearby
Kayaking nearby
Snowmobiling nearby
Rafting nearby
Mountain biking nearby
Ice skating nearby
Canoeing nearby
Snowshoeing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
107 rooms
2 floors
3 buildings
Bulk dispenser for toiletries
Recycling
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 25 per pet, per night
Policies
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff
Frequently asked questions
Does Hidden Ridge Resort offer free cancellation for a full refund?
Yes, Hidden Ridge Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hidden Ridge Resort?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hidden Ridge Resort?
Yes, there's free self parking. Onsite parking includes off-street options.
What are the check-in and check-out times at Hidden Ridge Resort?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
What is there to do at Hidden Ridge Resort and nearby?
During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes hot springs. Soothe your senses in one of the 2 spa tubs or make use of other amenities, which include a sauna and a picnic area.
Does Hidden Ridge Resort have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, cookware, and a refrigerator.
Does Hidden Ridge Resort have any outdoor private spaces?
Yes, each apartment features a balcony or patio.
What's the area around Hidden Ridge Resort like?
Hidden Ridge Resort is a short 10-minute walk from Bow River and 19 minutes' walk from Victoria Glacier. Travelers say that the aparthotel is in a great location.
Hidden Ridge Resort Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 27, 2025
Whitney
Whitney, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 26, 2025
Taylor
Taylor, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 26, 2025
Mihai
Mihai, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 25, 2025
Great Stay
Great value, large rooms, quiet. The value on this property is great. Possibly the best hot tub set up in Banff. Have stayed here for years always a very enjoyable experience
Mark
Mark, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 25, 2025
Would stay here again.
Great hotel. It checked off all of our boxes. No complaints. Staff was great and helpful.
Dave
Dave, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Jan 24, 2025
It was so Smokey in the room because there is a fireplace. Me and my Fiancé both have asthma so it was uncomfortable at times to breathe.
Marvin
Marvin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 23, 2025
Deanna
Deanna, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 23, 2025
Kimura
Kimura, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 22, 2025
Ronny
Ronny, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 19, 2025
Marie
Marie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 10, 2025
Very Comfortable
We checked in late and the worker was very kind and helpful for us when we checked in and went over directions and all the information that he knew we needed to know. It was a wonderful experience for my husband and I on our honeymoon trip, a life experience I will never forget and I am so glad we found the Hidden Ridge Resort
Seanna
Seanna, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 8, 2025
Chelsey
Chelsey, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 7, 2025
Winter post holiday trip
Went for a post holiday romantic getaway and I was so pleased with this Lodge. The rooms were fully stocked with everything we could need or want. The products were stocked from Rocky Mountain Soap Co. Having a fire place in the room was perfect. Nightly swims in the outdoor hot tub made our trip even better. Would highly recommend.
Shantell M
Shantell M, 2-night trip
Verified Hotels.com guest review
6/10 Good
Jan 5, 2025
There was a strong smell of smoke that we couldn’t get rid of because the fireplace didn’t draw properly and the fan didn’t draw in the bathroom even though they replaced the blade . The staff was friendly and they gave us a 25 % discount for our inconvenience which we appreciated. I think we were just unlucky because other people we spoke to said their room was fine. The resort could definitely use some updates
Ed
Ed, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 3, 2025
Family get away
Great location, the hot tub and sauna were great for us and the family! The staff was friendly and they were able to help when we needed things for the fireplace, bbqs, etc… really enjoyed our time and would consider staying their again.
Jared
Jared, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 29, 2024
Michelle
Michelle, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 27, 2024
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 27, 2024
Kennedy
Kennedy, 2-night trip
Verified Hotels.com guest review
6/10 Good
Dec 25, 2024
michael
michael, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2024
Great stay. May need to evaluate staffing needs
Great accommodation for our brief family visit to Banff. Check in went well. Courtesy follow up shortly after check in to make sure the room and amenities were fine was appreciated. Staff was friendly. Front desk seemed under staffed when I went down in the early evening around 7. Waited about a half hour for two check ins ahead of me but was well served by the one person on desk duty.
Mark
Mark, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2024
Lyssia
Lyssia, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Dec 16, 2024
Enjoyable stay
Enjoyed having a wood burning fireplace in our room. Free wood supply was nice to have. Staff was friendly! Room was clean but decor ourdated. Hotpools looked nice with great views, we were too chicken to go out in the cold to use them. Would go back.
Arleynne
Arleynne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2024
Barbara
Barbara, 3-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Dec 11, 2024
In desperate need of a deep clean
The condo we stayed in was overall in terrible shape- stains on the walls, ceilings & floor and the exterior of the kitchen cabinets flight. The bathroom was covered in mildew and was dark and dank. Every single light switch and plug in cover was absolutely disgusting and black with dirt or years of washing. The appliances were in desperate need of replacement and the hearth around the fireplace broken. The pool area was neat, but unfortunately that’s about all this place had going for it. The linens were clean. Absolutely would not stay again.