Good service, excellent location, but cleanliness has room to improve.
Vivian
Vivian,5 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 12 日
Simone
Simone,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Great place to stay!
This is an outstanding hotel. My only complaint is that the rest rooms were too far away from the restaurant and bar.
Karen
Karen,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 5 日
JAVIER
JAVIER,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 5 日
JAVIER
JAVIER,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 3 日
Jan
Jan,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 1 日
Jim
Jim,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
Peter
Peter,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 26 日
Poor experience
Despite having written confirmation of our requirements, we found ourselves compromised. The hotel is not in a great location and the service was pretty poor. The quality of the bedding which is usually a differentiator for Sofitel was not up to standard and we had two terrible nights sleep. Overall a poor experience especially for the price point.
Maggie
Maggie,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 25 日
Great Staff!
The entire staff were incredibly sweet to our 1 year old.
Shirin
Shirin,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 25 日
Mary
Mary,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 25 日
Laura
Laura,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 24 日
The hotel had asked me to pay extra 60€ in order to let me access the room earlier while I was checking in around 12:45pm as the official check in time is 3:00pm. I thought it’s totally insane because it’s a common practice for most hotel to offer flexibility when the room is ready. Especially it’s already in the afternoon. It’s a wipe off and no 5 stars hotel dares to treat its guests like this. Eventually they offered me to access the room immediately if I agreed to become a member of the hotel group. And I made the application to exchange for access. Honestly it’s an insult because I have never be demanded to pay like this. In fact. I had stayed in grand Hyatt Berlin before moving to Munich. Grand Hyatt allowed me to access the room around 12pm. May be Hyatt Group is a better choice.
Wai Kwong
Wai Kwong,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 24 日
Jeff
Jeff,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
Thomas
Thomas,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 8 日
The hotel is situated close to old town but in a not so great area by the train station. When we arrived the water was turned off and our room was very antiquated. Our room was positioned by the cleaning room so banging started every morning around 7:30 and was very loud with dinging and doors closing. The front desk was good.